Ratings based on 1,518 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Exactly what I needed for a one night stay - nothing over the top, nothing below average. It was just right.
Comment from Hotel Management
1 Nov 2024 by Jasper Chiu Operation Manager, Hotel Management
Hi AlexWe very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler from Adelaide
Posted 2 Oct 2024
This property is fantastic for convenience. Public transport, shopping nearby is excellent. Food options are great and staff were very friendly. Only thing I could comment on what was there was a bin in the car park that was overflowing for our four day stay and was never emptied.
Comment from Hotel Management
10 Oct 2024 by Jasper Chiu Operation Manager, Hotel Management
Hi Andrew We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding to bin in the car park, I have passed on to housekeeping manager to follow upThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Jasper Chiu Operation Manager, Hotel Management
Dear Sam, We very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
by A verified traveler
Posted 18 Aug 2024 on Wotif
Mantra is very close to public transport and very central to shopping precinct in chatswood. Room was very comfortable and presented very clean
Comment from Hotel Management
27 Aug 2024 by Jasper Chiu Operation Manager, Hotel Management
Hi DannyWe very much appreciate your comments regarding your stay at the Mantra Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Posted 1 Jul 2024 on Wotif
Great location, friendly staff but no daily cleaning if room. Towels in the room you have to use for pool, so an accumulation of wet towels in your room. The one and only bin over flowing, as they don’t do daily clean. Don’t need beds made, just take towels and trash. Mentioned to receptionist and they booked the cleaner for next day, no one showed up. Toilet constantly refilling, there is a problem with plumbing!
by A verified traveler
Chatswood adventure
Posted 21 Jun 2024 on HotelsBeautiful apartment, close to everything. Lovely staff. Well appointed gym and pool with spa. Excellent 👍
by A verified traveler
Posted 10 Jun 2024 on Hotels
Good price for what you get. No hassles, will be staying again
by A verified traveler
Posted 9 Jun 2024 on Wotif
It would be better if there was fox or movies for young ones, especially when weather is bad.
by A verified traveler
Posted 1 Jun 2024 on Lastminute
It was easy to deal with
Comment from Hotel Management
1 Jun 2024 by Mantra Chatswood Team, Hotel Management
Thank you for choosing to stay with us and for your feedback. We look forward to welcoming you back in the future. If there's anything we can do to further enhance your stay next time, please feel free to let us know.
by A verified traveler
Posted 22 May 2024 on Wotif