Ratings based on 965 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Petit déjeuner trop cher
Comment from Hotel Management
19 Nov 2024 by Wesley Langerak, Directeur général, Hotel Management
Cher Hervé,Nous vous remercions d'avoir partagé votre expérience avec nous.Nous nous réjouissons que vous ayez passé un agréable moment parmi nous.Cependant, nous proposons une option de petit déjeuner à tarif réduit pour les réservations faites à l'avance. Néanmoins, notre buffet propose une gamme variée de produits durables et de choix sains pour bien commencer la journée.Ce serait un plaisir de vous accueillir à nouveau.Avec nos meilleures salutations,Wesley Langerak, Directeur général
by A verified traveler
Posted 10 Nov 2024
This was a pleasant day. It was close and walkable to almost anywhere you wanted to visit. The staff was amazing and highly recommend
Comment from Hotel Management
12 Nov 2024 by Wesley Langerak, General Manager, Hotel Management
Dear Vanny,Thank you for such a positive review.We are thrilled to hear that your stay at Thon Hotel Bristol Stephanie was so satisfying.We are delighted that you enjoyed the convenience of our location, the dedication of our staff, and the cleanliness and amenities of your room. Our team takes great pride in providing a welcoming environment, and it is reassuring to know that we have succeeded in making your stay an enjoyable one.We look forward to welcoming you back. Best wishes,Wesley Langerak, General Manager
by A verified traveler
Posted 7 Nov 2024
A lovely stay in a large room and we appreciated the space. Very well positioned for transport.
Comment from Hotel Management
8 Nov 2024 by Wesley Langerak, General Manager, Hotel Management
Dear Linda,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to know that your stay with us was enjoyable.We are delighted that you found the spaciousness of our rooms to your liking, and our central location convenient for your transportation needs, with easy access to bus stations and the Louise metro station just a short walk away.We look forward to welcoming you back for another excellent experience! Kind regards,Wesley Langerak, General Manager
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Wesley Langerak, Directeur général, Hotel Management
Cher Steven,Nous sommes contents que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,Wesley Langerak, Directeur général
by A verified traveler
Posted 24 Oct 2024
It's located at a very nice neighborhood and very closed to shops and transit. Highly recommended!
Comment from Hotel Management
27 Oct 2024 by Wesley Langerak, General Manager, Hotel Management
Dear Mavis, Thank you very much for this kind review.We are truly elated that your stay with us at Thon Hotel Bristol Stephanie was so enjoyable.We are delighted that you appreciated the cleanliness of our rooms, the condition of our hotel, the service provided by our staff, and the amenities we offer. It is also heartening to know that our location, conveniently nestled in a lovely neighborhood and close to a myriad of shops and transit options, added value to your stay. Our team takes great pride in maintaining the high standards that you have positively noted.We look forward to welcoming you back for another excellent experience! Kind regards,Wesley Langerak, General Manager
by A verified traveler from Escondido
Posted 18 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Wesley Langerak, General Manager, Hotel Management
Dear Brad,Thank you for taking the time to review your stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,Wesley Langerak, General Manager
by A verified traveler from Jupiter
Posted 17 Oct 2024
Comment from Hotel Management
18 Oct 2024 by Wesley Langerak, General Manager, Hotel Management
Dear Aija, Thank you very much for this kind review.We are really pleased we met your expectations.We look forward to welcoming you back for another excellent experience! Kind regards,Wesley Langerak, General Manager
by A verified traveler
Posted 11 Oct 2024
Excellent
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us.We are delighted to read that you enjoyed your stay with us.We look forward to welcoming you back on a future occasion. Best regards,Wesley Langerak, General Manager
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
7 Oct 2024 by Directeur général, Hotel Management
Chère Sonia,Merci d'avoir pris le temps de partager vos impressions avec nous.Nous nous réjouissons que votre séjour ait été satisfaisant.Nous serions ravis de vous revoir parmi nous.Bien à vous,Wesley Langerak, Directeur général
by A verified traveler
Posted 4 Oct 2024
We have stayed there 3 times and every time we love it. Perfect location for touristy stuff
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Meena,Thank you for taking the time to let us know your opinion of your recent stay.We're overjoyed to hear that your stays with us have consistently lived up to your expectations.We are pleased that you appreciated the pristine cleanliness of our rooms, the exceptional condition of our hotel, the attentive service provided by our staff, and the thoughtful amenities we offer. It is wonderful that the prime location of Thon Hotel Bristol Stephanie added to the enjoyment of your visits, situated perfectly for exploring the city's cultural and tourist attractions. Rest assured that we maintain our high standards by offering large rooms with comfortable bedding, a variety of breakfast options, and environmentally friendly practices as part of our 'Green Key' eco-label commitment.We look forward to welcoming you back for another excellent experience! Kind regards,Wesley Langerak, General Manager
