Ratings based on 339 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jun 2024
The hotel was minimally staffed. Whenever we needed anything we had to search the building to find a staff member.
by A verified traveler
Pretty place but watch out inside.
Posted 21 Jun 2023 on HotelsThe hotel is impressive from the outside and the inside colors are very nice. However, in our room we were missing a bath towel, tissues and the cups in the bathroom had liquid in them which was not water. We asked for a bath towel and I saw the clerk get one from a laundry basket. When he gave it to us it was damp and appeared dirty. We then asked for a box of tissue and after looking for one the clerk advised us that there were none in the hotel. The holder for the bathroom glasses was also corroded. On the outside the hotel appears clean but on the inside it was very questionable.
Comment from Hotel Management
5 Jul 2023 by caroline, Hotel Management
Hello Miss, SirI am sincerely sorry, we will remedy this lack of professionalism of our colleaguewe remain at your disposalCordiallycarolina
by A verified traveler
Posted 10 Feb 2023 on Hotels
Hotel and room was very clean. Only the spa is a bit worn by the time. Very nice restaurant and pleasant serving. I will go again !
Comment from Hotel Management
10 Feb 2023 by caroline, Hotel Management
Dear sir Thank you for the message Best regardsCaroline
by A verified traveler
Posted 8 Aug 2022
The staff was excellent and extremely helpful and friendly.
Comment from Hotel Management
9 Aug 2022 by caroline, Hotel Management
Dear Sir
Thank you for the message
Best regards
Caroline
by A verified traveler
Posted 7 Jun 2022
by A verified traveler
Posted 6 Dec 2021 on Hotels
Comment from Hotel Management
6 Dec 2021 by christelle, Hotel Management
Bonjour Madame, Monsieur,
Merci pour votre commentaire agréable à lire, nous mettons tout en œuvre pour satisfaire au mieux notre clientèle.
Au plaisir de vous accueillir de nouveau dans notre établissement.
Cordialement
L'équipe du Best Western
by A verified traveler
Posted 4 Dec 2021 on Hotels
Excellent
Comment from Hotel Management
5 Dec 2021 by christelle, Hotel Management
Bonjour
Merci pour votre commentaire agréable à lire, nous mettons tout en œuvre pour satisfaire au mieux notre clientèle.
Au plaisir de vous accueillir de nouveau dans notre établissement.
Cordialement
L'équipe du Best Western
by A verified traveler
your choice
Posted 3 Oct 2021 on Hotelsi was expected for a newest room and bigger, breakfast was nice, service was good
Comment from Hotel Management
6 Oct 2021 by caroline, Hotel Management
Hello sir
We do not understand your note you are happy with everything and you put us 6
May be
Caroline
by A verified traveler
Nice view
Posted 25 May 2021 on HotelsHad a great view on the balcony overlooking the valley. There was also a nice terrace for sitting outside located in front of the hotel.
Comment from Hotel Management
31 May 2021 by caroline, Hotel Management
Hello
Thank you for your comment
It's a pleasure to see you again
Kind regards
Caroline
by A verified traveler
Great Staff and Hotel
Posted 5 Nov 2020 on HotelsFriendly and caring staff. Very good hotel. Recommended
Comment from Hotel Management
5 Nov 2020 by Pauline, Hotel Management
Good morning,
And thank you for your review.
It was a pleasure to have you with us.
Hope to see you again in our hotel.
Best regards
Pauline
