Ratings based on 766 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024 on Hotels
This was a one night stop over and so we didn’t expect much. Room was OK, breakfast also OK. Lack of how water in the room was a definite issue, we didn’t find out about this until our morning showers by which time it was too late to do anything.
Comment from Hotel Management
8 Oct 2024 by campanile, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We apologize for the hot water problem during your stay.Sincerely,
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
15 May 2024 by L'équipe du Campanile, Hotel Management
Bonjour Malcolm,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.Cordialement,L'équipe du Campanile
by A verified traveler
My worst hotel experience
Posted 7 Dec 2023 on HotelsThe room had absolutely no heating. The temperature was -1c. It would be impossible to sleep in a room at this temperature. We were offered another room. This also had no heating. Eventually reception averred us a portable room heater.
Also, we plugged our car in to the electric charger at 11pm for an overnight charge. We were charged 130 euros - the most expensive charge we have ever had. they charge for time (not electricity). Are you expected to get up in the middle of the night to unplug your car? Also, there was no indication of the cost or conditions at the charger. It was only when the cost came through on our credit card.
The hotel is rated as 3 star. I do not think it deserves 1 star.
Avoid this hotel if at all possible.
Comment from Hotel Management
12 Dec 2023 by campanile, Hotel Management
Dear Guest, thank you for your opinion. We're sorry to read about your disappointing stay and we take not of yours remarks to improve ourselves.Kind regards.
by A verified traveler from horseheath
Posted 10 May 2023
Good hotel for overnight in transit. Beer and food a bit expensive for us. Nice dining and bar area. Plenty of parking. Good access to motorway.
Comment from Hotel Management
16 May 2023 by c, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 29 Jul 2022 on Hotels
by A verified traveler
Happy returning customer
Posted 29 Sep 2021 on HotelsVery comfortable and nice food I’m the restaurant. A return customer who uses this hotel regularly and would recommend.
Comment from Hotel Management
4 Oct 2021 by CAMPANILE, Hotel Management
Dear Guest, we are enjoyed to read you. Thank you very much for your opinion.
Best regards.
by A verified traveler
Posted 5 Sep 2021 on Hotels
Typical user friendly Campanille
Comment from Hotel Management
8 Sep 2021 by CAMPANILE, Hotel Management
Merci pour votre avis.
by A verified traveler
A great hotel, with an even greater receptionist!
Posted 2 Jun 2021 on HotelsA lovely hotel with the most AMAZINGLY helpful and charming 'after hours' receptionist, Jeremy. He went out of his way to be helpful and accommodating .. not many would have been so helpful as he was. As we had suffered a 6-hour delay at Eurotunnel, at the start of our journey, we were not able to arrive at the hotel until 2am, and were understandably very tired and exhausted, but Jeremy did his best to make everything as easy as possible for us.. a million 'thank-yous' Jeremy!
Comment from Hotel Management
14 Jun 2021 by CAMPANILE, Hotel Management
Dear Denise, we are enjoyed to read you. Thank you so much for your opinion.
Kind regards.
by A verified traveler
Pas recommandé
Posted 15 Mar 2021 on HotelsTres mal isolé. Voisins de chambres extremement bruyants, tres mauvaise nuit.
Petit dejeuner mauvais. Diner correct mais sans plus. Chambres très éloignées de l'accueil donc pas pratique pour transporter le plateau repas chaque soir sous la pluie et dans les escaliers.
Comment from Hotel Management
17 Mar 2021 by CAMPANILE, Hotel Management
Cher Client, nous venons de découvrir votre avis et vous remercions de nous avoir fait partager votre expérience. Nous prenons note de vos remarques afin de continuer à nous améliorer.
Cordialement.
by A verified traveler
Posted 9 Mar 2020 on Hotels
