Ratings based on 143 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Aug 2024 on Hotels
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Clémence - La Réception, Hotel Management
Cher Roger,Je vous remercie d'avoir pris le temps de nous laisser votre ressenti suite à votre récent séjour.N'hésitez pas à nous faire un retour si jamais vous avez vu de potentiels axes d'amélioration, vos impressions sont très importantes pour nous.A bientôt au Château,Bien cordialement,
by A verified traveler
Posted 1 Aug 2024
What an amazing property. With pool views to die for and a gastronomy that was simply perfect we had an amazing 24 hour stay. Dont miss the domaine white wine either - a viognier/chardonnay combo that was delicious
Comment from Hotel Management
3 Aug 2024 by Clémence - La Réception, Hotel Management
Dear David,Thank you for taking the time to leave us such a nice review.We are all delighted to read that you enjoyed our property's amazing views and gastronomy. Some of our wine has been saved for you if you want to pick it up on your way back home!See you soon in the Drôme!Kind regards,
by A verified traveler
Posted 30 Jul 2024
This property exceeded our expectations in every possible way, and this time someone who changes room at the four seasons. It is truly a gem.
Comment from Hotel Management
3 Aug 2024 by Clémence - La Réception, Hotel Management
Dear Darya,Thank you for taking the time to give us your feedack following your stay.We are delighted to read that our staff exceeded your expectations, and that you loved our hotel, the grounds and serene surroundings.Hope to see you again soon in the Drôme!Kind regards,
by A verified traveler
Posted 26 Feb 2024 on Hotels
by A verified traveler
Wonderful hotel
Posted 30 Aug 2023 on HotelsWhat a wonderful hotel! Service was professional, friendly and efficient. Our bedroom (42) was perfect for a two night stay and the bed was comfortable. Dinner and breakfast were top notch, although more choice on the dinner menu would be good if staying for longer. And the views/location are the icing on the cake.
Comment from Hotel Management
10 Sep 2023 by Jean-Louis Descoins, directeur général, Hotel Management
Dear Ian,Thank you so much for your great comments, and we've been so proud having you as such valuable Guests, we do hope to welcome you back vey soon to our amazing property.Warmly,
by A verified traveler
Posted 10 Aug 2023
We have been looking very much forward to this venue. After all this is a higher priced accommodation and so our expectations have been similarly high. The hotel is a blast! Very nice welcome at the reception and a spectacular room in the tower of the castle. Then we went for dinner and it starts: having an apperitive at the bar. Not so easy. We were waiting for 20min until someone recognized us. Ordered, and then 10min nothing. Someone else came and we had to reorder to wait another 15min for the drink. A good drink, no doubt. Then over to the dinner: it took the team 30min to present us the menus, another 25min for our first drink. So one hour in, we ask for a wine recommendation and the sommelier comes with wines stating we nevertheless don’t know the wines. Interesting, he could have tried us. Between the courses at least 30min waiting time. Arrogant further recommendations on other wines (e.g. I brought it you will like it and pouring - wait, I want to know what’s in my glass). Breakfast was the same. Annoyed and over stressed waiters. Conclusion: Hotel and rooms are amazing, anything around food and drinks, chaos. Not sure we are coming back here.
Comment from Hotel Management
10 Sep 2023 by Jean-Louis Descoins, directeur général, Hotel Management
Dear Laura,I thank you very much for your great comments about the Hotel, however I'm so sad about your restaurant experience, and please accept our sincerest apologies for not having been able to reach your satisfaction - be assured that the necessary actions have been undertaken to avoid a such bad experience in the future.Moreover, satisfaction of our valuable Guests is our main priority and as I would like to regain your trust and confidence, please feel free to contact me next time you will travel to Drome Provencale and I will personally organize your stay.Warmly,
by A verified traveler
Posted 29 May 2023 on Hotels
by A verified traveler
Posted 19 May 2023
The Chateau is on the verge of being a major destination hotel A few small things in the rooms (robes, down pillows) and some substantial redecoration in the main rooms (lobby, bar and dining room) would advance that objective The dining room staff was thoughtful and sweet but sometimes confused. Overall however the staff is exceptional considering the remote location The setting is glorious and the facilities are high-end
by A verified traveler
Great place
Posted 18 Oct 2022 on HotelsBeautiful chateau and surroundings. Great welcome and superb dinner.
Breakfast was very good. Altogether a great experience
Comment from Hotel Management
24 Oct 2022 by Dominique, Hotel Management
Dear Guests,Thank you for your stay with us. Serving you was a great pleasure. We are happy to know that we succeeded in matching your expectations are very much hope to welcome you again at Chateau Les Oliviers de Salettes in the future.Thank you again.Dominique, Robin and the whole team
