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Hotel Cailler

4.0 star property
Family-friendly hotel with 2 restaurants and 2 outdoor pools

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Cailler

Indoor pool, 2 outdoor pools, sun loungers
Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Indoor pool, 2 outdoor pools, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Parking included
  • Spa
  • Bar
  • Pool
  • Breakfast included
The current price is P19,447
P20,570 total
includes taxes & fees
Feb 3 - Feb 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Premium bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (south)

Premium bedding, minibar, in-room safe, desk

Double Room (south)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (North)

Premium bedding, minibar, in-room safe, desk

Junior Suite (North)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (South)

Premium bedding, minibar, in-room safe, desk

Junior Suite (South)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

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Pet friendly
Parking included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (170)
The price is P9,134
P9,866 total
includes taxes & fees
Feb 5 - Feb 6
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About the neighborhood

Map
Gros plan 28, Charmey, FR, 1637

What's nearby

  • Charmey Aventures - 8 min walk
  • Charmey Gondola - 8 min walk
  • Maison Cailler Swiss Chocolate Factory - 7 min drive
  • HR Giger Museum - 13 min drive
  • Castle of Gruyeres - 13 min drive

Getting around

  • Gruyeres Station - 15 min drive
  • Bern (BRN-Belp) - 67 min drive

Restaurants

  • ‪Nestlé - ‬8 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪Globull - ‬16 min drive
  • ‪Hotel Restaurant Gruyérien - ‬17 min drive
  • ‪Centre de Tennis Bulle - ‬15 min drive

About this property

Hotel Cailler

Upscale family-friendly hotel near Maison Cailler Swiss Chocolate Factory
Located close to Castle of Gruyeres and HR Giger Museum, Hotel Cailler provides a free breakfast buffet, an adjacent golf course, and a terrace. Indulge in a facial, a body treatment, and a manicure/pedicure at the onsite spa. Be sure to enjoy lunch, dinner, and local cuisine at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Free self parking
  • Luggage storage, multilingual staff, and wedding services
  • 8 meeting rooms, a front-desk safe, and a gift shop
Room features
All 63 rooms feature comforts such as premium bedding and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • le bistro
  • Quatre Saisons

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Playground
  • Sauna
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 4 years old are not allowed in the swimming pool or spa tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cailler Charmey
Hotel Cailler
Hotel Cailler Charmey
Cailler Hotel Charmey
Hotel Cailler Hotel
Hotel Cailler Charmey
Hotel Cailler Hotel Charmey

Frequently asked questions

Does Hotel Cailler have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Hotel Cailler?

As of Feb 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Cailler on Feb 3, 2025 start from P 19,446.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Cailler pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cailler?

Self parking is free at this property.

What time is check-in at Hotel Cailler?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Cailler?

Check-out is at 11 AM.

Where is Hotel Cailler located?

Located in the mountains, this family-friendly hotel is within 9 mi (15 km) of Maison Cailler Swiss Chocolate Factory, HR Giger Museum, and Castle of Gruyeres. Château de Gruyères and Gastlosen are also within 12 mi (20 km).

Hotel Cailler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 87 out of 145 reviews" "
Rating 8 - Good. 49 out of 145 reviews" "
Rating 6 - Okay. 5 out of 145 reviews" "
Rating 4 - Poor. 4 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Changrok

Liked: Cleanliness, staff & service, amenities
beautiful and convenient place
Stayed 1 night in Mar 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room - good food and good buffet breakfast Enjoyed easy access to thermal baths Poor wifi - sometimes did not work for hours
Stayed 3 nights in Dec 2023

10/10 Excellent

Luis Felipe

Stayed 1 night in Jul 2023

10/10 Excellent

Sacha

Stayed 1 night in Apr 2023

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ... Restaurant was really excellent as well !
Stayed 1 night in Mar 2020

8/10 Good

Anita

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with convenient access to spa
The hotel is conveniently located to visit both the town of Gruyeres and the Cailler chocolate factory. The hotel is well equipped with clean, modern rooms. The best feature, though, is the underground tunnel to connect to the spa. After traveling, we enjoyed almost 3 hours in the various pools, saunas, etc. With indoor and outdoor options, there was something for everyone.
Stayed 1 night in Sep 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel
Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.
Stayed 2 nights in Sep 2019

10/10 Excellent

DIMITRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un paradis cache
A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Bryan, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absoulte amazing place set in some of the most beautiful scenery in the world.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay in Charmey
The overall assessment is that it is a very nice hotel. Many travelers from the US will be surprised by the high price relative to the services available at the hotel but this is more a testimony of how expensive Switzerland is rather than the lack of services available for that price range. I received a room with 2 twin beds and they were more children-size than for adults. Colleagues traveling with me who were booked in a double bed were very satisfied. The breakfast buffet is excellent, and the staff very attentive. The location is great ( but you will need a car to get around).

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice week-end trip near the mountains
Great snowshoe treck up to the Vounetse and hot bath! Salad buffet of Sunday evening was very average, but breakfast Monday morning excellent (we didn't catch the famous buffet)

10/10 Excellent

Monika

Stayed 1 night in Sep 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Property conditions & facilities
Endroit magnifique où l’on peut profiter de la vue et des bains
Stayed 1 night in Jul 2024

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Uliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Elisabeth

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2023

10/10 Excellent

Madhvie

Stayed 1 night in Oct 2023

8/10 Good

Cornelia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Personnel très pro et gentils . Tout était divin . Les bains un plaisir illimité :)
Stayed 1 night in Jul 2023

10/10 Excellent

Prodolliet

Stayed 1 night in Jul 2023