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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified hotel with free breakfast connected to the convention center in Charlottetown

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Property entrance
1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby
Private kitchen

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed - double
Premium bedding
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated Queen Suite- Main Building

1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Queen Suite- Main Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Unrenovated Queen Studio- North Building

1 bedroom, premium bedding, in-room safe, blackout drapes

Unrenovated Queen Studio- North Building

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

1 bedroom, premium bedding, in-room safe, blackout drapes

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated Deluxe Studio- North Building

1 bedroom, premium bedding, in-room safe, blackout drapes

Renovated Deluxe Studio- North Building

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km
  • Red Shores Racetrack and Casino - 16 min walk - 1.4 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel near Historic Charlottetown Waterfront
You can look forward to free continental breakfast, dry cleaning/laundry services, and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, express check-out, and a computer station
  • Multilingual staff, a banquet hall, and a front-desk safe
  • Guest reviews speak highly of the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Electric kettles, housekeeping, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 16 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 25 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Check-out is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Downtown Charlottetown, this eco-certified hotel is within a 5-minute walk of St. Paul's Church and Historic Charlottetown Waterfront. Public Archives and Records Office and Province House National Historic Site of Canada are also within 5 minutes.

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Charlottetown Inn & Conference Centre Reviews

Reviews

5.2
Rating 10 - Excellent. 165 out of 1471 reviews
Rating 8 - Good. 245 out of 1471 reviews
Rating 6 - Okay. 299 out of 1471 reviews
Rating 4 - Poor. 339 out of 1471 reviews
Rating 2 - Terrible. 423 out of 1471 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

8/10

It was a good place to stay
Stayed 1 night in Jun 2025

8/10

Good breakfast, helpful breakfast hostess
Stayed 1 night in Jun 2025

6/10

Great location. Clean room, free breakfast, but nothing hot , except the waffles. Swimming pool was quiet, which was nice.
Stayed 7 nights in Jun 2025

10/10

Lovely stay. We had everything we needed.
Stayed 1 night in May 2025

10/10

Location is great and the staff was very nice. The building is old and a litte rundown but it was clean.
Stayed 1 night in May 2025

8/10

Staff was great. Builder is being renovated
Stayed 1 night in Jun 2025

6/10

Renovated room was lovely! Hotel corridors were very rundown! Friendly staff.
Stayed 1 night in Jun 2025

10/10

Great stay and wonderful staff!
Stayed 5 nights in Mar 2025

8/10

Overall the property is nice. The breakfast of self-serve it is generally the same thing that is available everyday. And the staff is super friendly and always quick to help, I enjoyed the stay and would likely go again.
Stayed 4 nights in May 2025

8/10

A downtown location and hotel is under renovation. No rooms in the main building as they are the ones being renovated. You take a tunnel to get to the rooms. Hotel doesn’t seem to be in the safest area.
Stayed 1 night in Jun 2025

10/10

Cheap for one night stay
Stayed 1 night in May 2025

6/10

Great proximity to Harbour, University and shopping.
Stayed 7 nights in Apr 2025

8/10

Stayed across the street from the inn. Rooms were average. Was disappointed to see the tiered increase in pricing from $159 to $269 for Saturdays stay. There was no elevation in services or breakfast to correspond with the increase in the nightly stay to justify the cost. I wouldn’t stay there again. A positive is the location. Walkable to restaurants etc.
Stayed 3 nights in Jun 2025

6/10

This property was under construction during our stay so it was in poor condition. The night stand could not be reached from either bed. Because the property was under construction, I assume this is why there was not a lot of people staying there however it was super quiet and had a great sleep with no kids running up and down the hall The staff was super friendly and accommodating
Stayed 2 nights in Jun 2025

6/10

We had some hiccups on entering the room. It smelled like cigarettes/ a bar. It was a heavy lingering odour. The front desk staff, the hotel
Stayed 1 night in Jun 2025

8/10

Kind staff, decent breakfast, and room was spacious. Was some people hanging around in parking lot at night looking for money. Just felt a little nervous being outside at night.
Stayed 1 night in May 2025

8/10

It was clean and comfortable. No fan in the bathroom.
Stayed 1 night in May 2025

8/10

Very convenient and close to Holland College. Staff is very helpful and kind.
Stayed 3 nights in Mar 2025

8/10

Being worked on, but quite
Stayed 1 night in May 2025

2/10

we stay for two nights, the second night electricity black out, fire alarm went on, staff nocked and bang on the door across my room. All these happened from 12:30-4:00 am. We did not able to sleep whole night. Not just second night, we also heard next room talking, loud and noisy!
Stayed 2 nights in Jun 2025

2/10

Property is run down and filthy. Bed was broken with the head part lower than the feet. Vending machines were removed. We stayed in the building across the street and the front door was not secured and there was no staff in the building. This is the worst hotel we stayed at anywhere around the world on all our journeys and we travel a lot.
Stayed 2 nights in Jun 2025

4/10

The floor was stcky, there was no usb charging slots, we were right beside hotel renos and something was clunking around above us.
Stayed 1 night in Jun 2025

4/10

Unclean.
Stayed 2 nights in Jun 2025

2/10

Location is the best thing I can say about this hotel Told us we would be staying across the street choice go thru the tunnel or cross a busy street so two seniors carrying luggage up and down stairs or across a busy street Carpets all stained, electric outlets not working, terrible smell in some places I know they are under going renovations but they are charging full price for the room Nothing on the web site about renovating Would not recommend this hotel
Stayed 1 night in Jun 2025

10/10

It was a great stay the rooms were a little dated and our toilet wasn’t bolted down but overall our family enjoyed the stay and really enjoyed the pool!!
Stayed 3 nights in Mar 2025