Ratings based on 990 Verified Reviews

4.1 out of 5
75% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Broadlands

This traveler left a rating score only Posted 11 Nov 2024
4 out of 5
by A verified traveler

Posted 3 Nov 2024
No bad at all but hotel can improve in the carpets and elevator
4 out of 5
by A verified traveler

Posted 3 Nov 2024
like: excellent morning meal staff not like: check in staff indifferent & unwelcoming
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2024
5 out of 5
by A verified traveler

Posted 31 Oct 2024
It was located right where we needed to be.
2 out of 5
by A verified traveler

Posted 24 Oct 2024
Elevator made groaning noises wherein people inside were concerned. Mattress lumpy, pillows unsupported, smelled over other people’s scalps, restaurant not open for meals, front desk person couldn’t answer questions about area or directions. Safe, quiet inside, parking sufficient.
Comment from Hotel Management
29 Oct 2024 by Cheryl Hill , Hotel Management
We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Convenient to dining and shopping; breakfast at the hotel was basic, with our attentive waiter stepping it up a notch.
4 out of 5
by A verified traveler

Posted 17 Oct 2024
One elevator was out and the other was slow and push a botton to open the door.
2 out of 5
by A verified traveler

Posted 6 Oct 2024
As expected. The breakfast service can be improved
4 out of 5
by A verified traveler

Posted 3 Oct 2024
The elevator was scary and the ice machines were broken, but clean and nice looking