Ratings based on 971 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Convenient and clean
by A verified traveler
Posted 8 Jan 2025
The breakfast was great and the indoor water pool it is very good.
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Rigoberto,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 7 Jan 2025
Nice and clean place!!
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Fabiola,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Lamont,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 6 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Sheldon,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Kassandra,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 5 Jan 2025
Nice and new! The pool was warm. Good breakfast food!
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Melvin,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 4 Jan 2025
The front desk gentleman was extremely polite
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Betty,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 3 Jan 2025
Very nice breakfast and room
Comment from Hotel Management
9 Jan 2025 by Eric, Hotel Management
Dear Chris,Thank you for your feedback!We are pleased to know that you enjoyed your stay with us and hope to welcome you back soon.Kind regards,Eric
by A verified traveler
Posted 27 Dec 2024
Housekeepers did not clean room the whole 5 days we were there even after asking them for extra towels we had to go down to the front desk nightly to get them! Also had to take our own garbage out! When talking with them they didn’t speak English
Comment from Hotel Management
28 Dec 2024 by Gloria, Hotel Management
Ms. Diana, we are so sorry your stay wasn't ideal. I will pass this information on to the head of the housekeeping as well as our managers. I hope we do have an opportunity to serve you again and give you a more positive experience with us.
