Ratings based on 345 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Wifi, elevator
by A verified traveler
Posted 17 Nov 2024
The elevitor is brokern. I need to bring my big suitcase to the 3rd floor. The hair dryer is broken in my room. The wifi is not good.
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Easy stay. Rooms and hallways needs basic upkeep
by A verified traveler
Posted 10 Nov 2024
The Aries were broken
by A verified traveler
Posted 9 Nov 2024
The only issue seems to be lack of hot water and water pressure.
by A verified traveler
Posted 2 Nov 2024
Clear
by A verified traveler
Posted 28 Oct 2024
Convenient location and was quiet.
Rooms were clean.
Breakfast food and coffee weren’t always ready or replenished to accommodate the guests.
WiFi was not working my second day/night.
Comment from Hotel Management
29 Oct 2024 by Michael Dull, General Manager, Hotel Management
Jodi,Thank you for your feedback regarding your most recent stay. I apologize that we did not meet your expectations at our complimentary hot breakfast. My front desk attends to the breakfast as well as the front, so they are doing the best they can to ensure our valued guests are fed and attened at the front desk. We do hope you will prrovide us another opportunity.
by A verified traveler
Posted 22 Oct 2024
Staff repeatedly lied to us about not being able to change our room due to a broken tv. Lied saying the technician was on the way and that all guests had checked in on Friday afternoon. The room was by the elevator, breakfast items consistently out or low.. I would not recommend this hotel to anyone.
Comment from Hotel Management
22 Oct 2024 by Michael Dull, General Manager, Hotel Management
Laura,Thank you for your feedback. I was disappointed to have learned of the less than perfect experience you had with us. If my staff advised someone would be fixing the TV I do apologize as all of y staff knows that it is a bad batch of TV's sent to us by the manufacture and they are in the process of making it right. The front desk team as correct is saying there were no rooms to move guests to as they were all accounted for. I was there Friday and Saturday evenings and I did hear my team multiple times welcome guests to the lobby to view the 2 60 inch TV's there. Im sorry you had a bad experience we do hope you will provide us with another opportuinty. Thank you again!
