Ratings based on 993 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
Great location for getting around Berlin,staff were great.
However the hotel needs a lot of renovation.
Saying that though we still had a great break.
Comment from Hotel Management
1 Oct 2024 by Team vom acom Hotel, Hotel Management
Sehr geehrter Gast. Danke für Ihre Bewertung. Ihr Team vom acom Hotel Berlin Kurfürstendamm.
by A verified traveler from Tuckahoe
Posted 7 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Team vom acom Hotel, Hotel Management
Hallo! Danke für Ihre Bewertung!
by A verified traveler
Posted 8 Jan 2024
Comment from Hotel Management
26 Jan 2024 by Ihr Team vom acom Hotel, Hotel Management
Sehr geehrter Gast. Danke für Ihre Bewertung. Ihr Team vom acom Hotel Berlin Kurfürstendamm.
by A verified traveler
Posted 22 Dec 2023
Good
Comment from Hotel Management
26 Dec 2023 by Team vom acom Hotel, Hotel Management
Hallo! Danke für Ihre Bewertung. Ihr Team vom acom Hotel Berlin Kurfüstendamm.
by A verified traveler
Posted 17 Dec 2023
Great location. Next to a Christmas Market. Very clean and great bathroom! Old building but inside was quite nice. Near a busy street so we heard sirens often but didn’t affect sleep. You do need to go up stairs just to get in. Then there’s a lift to take you to your floor. Great place and value!
Comment from Hotel Management
17 Dec 2023 by Team vom acom Hotel, Hotel Management
Hallo! Vielen Dank für Ihre Bewertung.
by A verified traveler
Good value for money fespite its faults
Posted 22 Nov 2023 on HotelsClean, reasonably priced, good (if slightly expensive @ e15) breafast in room with a view! (See photo.) But very poor lighting in my (single) room (except in the en suite) and no bedside table or lamp. There are several steps up before you reach the lift! Very quiet despite being on a very busy street.
Comment from Hotel Management
10 Dec 2023 by Team vom acom Hotel, Hotel Management
Hallo! Danke güt die Bewertung. Ihr Team vom acom Hotel Berlin Kurfürstendamm.
by A verified traveler
Posted 20 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Ihr Team vom acom Hotel, Hotel Management
Vielen Dank für Ihre Bewertung.
by A verified traveler
Friendly staff, terrible beds, not full elevator
Posted 25 Jun 2023 on HotelsLikely the most uncomfortable bed I have ever tried to sleep on. You have to haul your luggage up 2-3 flights of stairs to get to the elevator. Not disabled or HC friendly. Staff will help if you go up and ask, but there is no way to get to front desk assisted. Staff was very friendly and helpful, the facility is just not designed for xomfort or ease of access.
Comment from Hotel Management
30 Jun 2023 by Team vom acom Hotel, Hotel Management
Danke für Ihre Bewertung
by A verified traveler
Posted 17 Jun 2023
The position, near the K'damm, is good. From the airport (BER) there is an easy journey on the S-bahn to Zoogarten (taking just under an hour, a train every 20 minutes) then a 4-minute walk to the hotel. The K'damm is excellent for restaurants and shopping.
The hotel is run-down and needs a face-lift. My initial room had only two ceiling lights, badly positioned and one not working. The telephone also was defective. Happily I was able to move to a better room from day 2. Those who find stairs hard to negotiate should go elsewhere. Cleanliness is satisfactory.
The only food served is breakfast. The cooked element is scrambled egg and sausages. This gets boring. But there is a passable cold selection.
The reception staff are helpful and speak good English.
Comment from Hotel Management
20 Jun 2023 by Team vom acom Hotel, Hotel Management
Vielen Dank für Ihre Bewertung
by A verified traveler
Pay a bit more and find something better!
Posted 16 Jun 2023 on HotelsClimb up 8 steps to the outside heavy doors, struggle to open it and climb another 12 steps then 4 more up to the Lobby area. Stair carpets worn and 'duct taped'. Handrail on the stair non-existant. Room door lock was old fashioned key lock and difficult to open. Room was full of old 'brown' furniture. No A/C in the room. TV system was advertised as 'satellite' but many of the channels 'No connection' and all were German. Parking status should read as NONE. (2 days of parking around the block cost $80).
Comment from Hotel Management
20 Jun 2023 by Team vom acom Hotel, Hotel Management
Vielen Dank für Ihre Bewertung.DasParken im Parkhaus Neues Kranzler Eck kostet pro Tag EUR 15,00
