Ratings based on 104 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Suburban Studios, Hotel Management
Thank you for your review! At Suburban Studios Winston, our motto is to provide comfort, and your insights help us improve. We're grateful for your stay and hope to welcome you back for an even better experience!
by A verified traveler
Posted 21 Sep 2024
Toilet smell
Comment from Hotel Management
22 Sep 2024 by Drew, Hotel Management
On behalf of our entire hotel team, I sincerely apologize for failing to meet your expectations. I have shared your valuable feedback with the management to ensure the corrective course of actions is taken to ensure it never occurs in future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations during your next visit to Suburban Extended Stays.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Drew, Hotel Management
On behalf of our entire hotel team, I sincerely apologize for failing to meet your expectations. I have shared your valuable feedback with the management to ensure the corrective course of actions is taken to ensure it never occurs in future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations during your next visit to Suburban Extended Stays.
by A verified traveler
Posted 21 Sep 2024
Roach infested
Comment from Hotel Management
21 Sep 2024 by Drew, Hotel Management
On behalf of our entire hotel team, I sincerely apologize for failing to meet your expectations. I have shared your valuable feedback with the management to ensure the corrective course of actions is taken to ensure it never occurs in future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations during your next visit to Suburban Extended Stays.
by A verified traveler from Norcross
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Drew, Hotel Management
Thank you so much for the wonderful rating!It's rewarding to learn that we exceeded your expectations. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!
by A verified traveler
Posted 19 Sep 2024
Great
Comment from Hotel Management
20 Sep 2024 by Drew, Hotel Management
Thank you so much for the wonderful rating!It's rewarding to learn that we exceeded your expectations. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!
by A verified traveler
Posted 15 Sep 2024
Roach infested
Comment from Hotel Management
16 Sep 2024 by Drew, Hotel Management
On behalf of our entire hotel team, I sincerely apologize for failing to meet your expectations. I have shared your valuable feedback with the management to ensure the corrective course of actions is taken to ensure it never occurs in future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations during your next visit to Suburban Extended Stays.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Suburban Studios, Hotel Management
Thank you for your feedback. We regret we missed the mark on comfort during your stay at Suburban Studios Winston. Your experience is important to us, and we’re committed to enhancing our services. Our motto is to provide comfort, and we’ll use your input to make improvements. We hope you’ll give us another chance to exceed your expectations.
by A verified traveler
Posted 13 Sep 2024
It was cheap, so I can’t expect a lot from it.
Comment from Hotel Management
15 Sep 2024 by Suburban Studios, Hotel Management
Thank you for choosing Suburban Studios Winston! We're grateful for your stay and appreciate your review. Our motto is to provide comfort, and we’ll continue working to improve our services while keeping affordability in mind. We value your insight and hope to welcome you back for an even better experience next time. Your feedback helps us grow, and we look forward to exceeding your expectations in the future!
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Drew, Hotel Management
On behalf of our entire hotel team, I sincerely apologize for failing to meet your expectations. I have shared your valuable feedback with the management to ensure the corrective course of actions is taken to ensure it never occurs in future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations during your next visit to Suburban Extended Stays.
