Ratings based on 995 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 3 Nov 2024
Person at front desk was extremely rude. Very unprofessional in his tone to me and my husband. Our room was over 85 degrees..finally got a room with working air conditioner. Room and hotel very very dated. I would never choose this hotel again.
by A verified traveler from Galax
Posted 14 Oct 2024
We stayed here one night to take the shuttle for an early flight out of Charlotte. We took the shuttle at 5:30 AM. The driver was very friendly and helpful, loading our luggage for us. It was a 6 minute ride to the airport and he dropped us off at the departure terminal.
When we got back, 5 days later, we called the hotel and they had a driver come pick us up within 15 minutes. This was very convenient and saved us the hassle of parking at the airport and using the shuttles.
The hotel was very clean and comfortable
by A verified traveler
Posted 11 Oct 2024
The staff was courteous.The breakfast was excellent. It was an older building so I couldn't locate any USB outlets. The desk clerk said there were renovations on the way. I loved the floor plan. I stayed for 3 days. I was very comfortable. I would like to stay there again in the future..
by A verified traveler
Posted 22 Sep 2024
It was an ok place. The first room we were given had not been cleaned and had to go back to get another room. It's an ok place for one night, probably wouldn't want to stay there longer than that.
by A verified traveler
Posted 10 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Nice and clean
by A verified traveler
Posted 13 Aug 2024 on Orbitz
The property was clean walking into the lobby. But the room was dirty. There was stains on the carpet, the wall paper was coming away from the wall, the bed skirts had brown stains, and the shower curtain was far too short for the bathtub, which created puddles on the floor causing slipping hazards. There was no fan in the bathroom to help with the steam. For the price that I paid for the room, I was expecting far better cleanliness.
by A verified traveler
Posted 10 Aug 2024
I was very grateful they let me leave my car in the parking lot without charging me while I was away. Very clean and nice. Parking lot was well lit and seemed safe.
