Ratings based on 366 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Room was not throughly cleaned (soiled washcloth in tub at arrival) Bed was low quality and uncomfortable.
Staff was professional and polite.
Comment from Hotel Management
20 Nov 2024 by sd, Hotel Management
Hi Thomas,Thank you for your feedback. We take the issues noted seriously and will address them immediately.Thanks for giving us the opportunity to accommodate you.
by A verified traveler
Posted 18 Nov 2024
Rm #131
Clean and update room. We brought a dog and the location on the ground floor was good for walking the dog.
This is our second year for staying here. God willing, we will be back next year.
Comment from Hotel Management
20 Nov 2024 by sd, Hotel Management
Hi Jerrold,Thank you for taking the time to give us an excellent review. It is our pleasure having you as a guest.Thanks for being a valued customer.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by sd, Hotel Management
Hi Penelope,Thank you for your feedback. We are sorry your experience was not to your expectations; we value your feedback.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by sd, Hotel Management
Hi Quan,Thank you for taking the time to give us an excellent review. We are happy you enjoyed your stay with us. Thanks for being a valued customer.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by sd, Hotel Management
Hi L,Thank you for your excellent review. We are happy you enjoyed your stay with us.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by sd, Hotel Management
Hi Shannon,Thank you for taking the time to give us an excellent review. We are happy you enjoyed your stay with us.Thanks for being a valued customer.
by A verified traveler
Posted 11 Nov 2024
Cc
Comment from Hotel Management
13 Nov 2024 by sd, Hotel Management
Hi Christine,Thank you for your feedback. If you have any questions or concerns in the future, please do not hesitate to let us know. Thanks for being a valued customer.
by A verified traveler
Posted 10 Nov 2024
Everythig nice and clean and no loud people running around at nignt.
Comment from Hotel Management
10 Nov 2024 by Sd, Hotel Management
Thank you for your feedback we appreciate your business.
by A verified traveler
Posted 10 Nov 2024
Hotel was clean and in a good area.
Comment from Hotel Management
10 Nov 2024 by Sd, Hotel Management
Thank you for your feedback and thank you for your positive review
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by sd, Hotel Management
Hi Maraquis,Thank you for your feedback. In reviewing your account, it was noted that you wanted a 1:00pm check out. As we are almost sold out every day after the hurricane. You were advised we would try to accommodate you with a late check out fee. We are sorry we could not fulfill your request.
