Ratings based on 354 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
3 Nov 2024 by sd, Hotel Management
Hi Maraquis,Thank you for your feedback. In reviewing your account, it was noted that you wanted a 1:00pm check out. As we are almost sold out every day after the hurricane. You were advised we would try to accommodate you with a late check out fee. We are sorry we could not fulfill your request.
by A verified traveler
Posted 1 Nov 2024
Found like two roaches on my floor when I woke up
Comment from Hotel Management
2 Nov 2024 by sd, Hotel Management
Hi Dewayne,Thank you for taking the time to give us an excellent review. We are happy to hear that you enjoyed your stay with us. Thanks for being a valued customer.
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
1 Nov 2024 by sd, Hotel Management
Hi Nash,Thank you for your feedback. If you have any questions or concerns in the future, please do not hesitate to let us know. Thanks for being a valued customer.
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
1 Nov 2024 by sd, Hotel Management
Hi Brian,Thank you for your positive feedback. We are happy you enjoyed your stay with us. Thanks for being a valued customer.
by A verified traveler
Posted 29 Oct 2024
Clean, reasonably priced, fair breakfast, efficient staff.
The mattress needs to be replaced. A bedside table on the left side of the bed would be nice to have.
Comment from Hotel Management
29 Oct 2024 by Sd, Hotel Management
Thank you for taking time to give us your feedback. We will definitely put your suggestions regarding bedside table. Hope to see you in near future.
by A verified traveler from JACKSONVILLE
Posted 28 Oct 2024
Close to Davidson college and food areas
Comment from Hotel Management
29 Oct 2024 by sd, Hotel Management
Hi Smitha,Thank you for your positive review.Thanks for being a valued customer.
by A verified traveler
Posted 26 Oct 2024
Bare-bones hotel. Continental breakfast was lacking. Simply toast/bagels/cereal/oatmeal packets and coffee/tea with powdered cream. Also the bases of the beds sound like they are on tin cans and emit a metallic sound every time you roll over. But, it worked for what we needed.
Comment from Hotel Management
29 Oct 2024 by sd, Hotel Management
Hi Brenda, Thank you for your feedback. We value your feedback and take in consideration issues noted.
by A verified traveler
Posted 22 Oct 2024
Room smelled like cigarettes because of the smoking area below it. There was a person that just smoked cigarettes outside their door non-stop for 3 days. Wafted right into the room. Killed a few silverfish. Couldn’t get a receipt - they told me Expedia would give me a receipt, Expedia told me Red Roof Inn would give me a receipt. Still no receipt.
Comment from Hotel Management
23 Oct 2024 by sd, Hotel Management
Hi Maxwell, Thank you for your feedback. We would love to address your concerns, could you please provide us with the room you were in as we cannot find you in our system. If no response we will assume this is a fraudulent review.
by A verified traveler
Posted 22 Oct 2024
Front desk receptionist very rude.
I literally watched her lie to another guest
I left before encountering anything else
Comment from Hotel Management
23 Oct 2024 by sd, Hotel Management
Hi Marsha, Thank you for taking the time to give us your feedback. As we take all our customer's experience seriously, could you provide more information so we may properly address your concerns. Thanks In advance.
by A verified traveler
Posted 19 Oct 2024
Excellent value if you just want a place to sleep. Get a room on the top floor. Noisy on street level. No extra amenities.
Comment from Hotel Management
20 Oct 2024 by sd, Hotel Management
Hi Mary, Thank you for your feedback. If you have any questions or concerns in the future, please do not hesitate to let us know.
