Ratings based on 467 Verified Reviews
2.5 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Very dirty and not well cleaned over all would not book again.
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 9 Nov 2024
It was like a really cheap motel not really a hotel. Homeless people in the area and drug addicts. Definitely not safe for children
Comment from Hotel Management
10 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 1 Nov 2024
The place had roaches but when I bought it to their attention they immediately moved mw ro another room.
Comment from Hotel Management
2 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for staying with us at Quality Inn Airport South and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
by A verified traveler
Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 28 Oct 2024
They cancelled my booking and kept my money because I didn’t show by 6pm…3 minutes after I booked it online. If I had to show up by 6pm why was I allowed to book it for the same night? I arrived at 950pm. They marked it in their system as a no show. I am protesting Quality Inn and won’t starting at one again due to how they treat guests.
The outside was very dark and people were standing around participating in illegal activities and arguing. It may be cheap but it’s not worth it if you are concerned with safety.
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 27 Oct 2024
This hotel is in a very unsafe area
Comment from Hotel Management
28 Oct 2024 by General Manager, Hotel Management
Dear Guest,We’re truly sorry for the issues you experienced during your stay. Your feedback is important, and we’re working to ensure a better experience for all our guests in the future.Sincerely,General Manager
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by General Manager, Hotel Management
Dear Guest,We’re truly sorry for the issues you experienced during your stay. Your feedback is important, and we’re working to ensure a better experience for all our guests in the future.Sincerely,General Manager
by A verified traveler
Posted 27 Oct 2024
This facility should not be operating. Door is faulty, no deadbolt. Electrical outlets do not work. Breakfast area is roped off with construction debris. Room stinks of masking spray - like somone was smoking. Foyer entrance is blocked by rolls of carpeting. Disgusting.
Comment from Hotel Management
27 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 21 Oct 2024
AVOID this place
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, General Manager
