Ratings based on 459 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
The stay at this hotel was Terrible! The place was under renovation during our stay, and no one at Expedia or the hotel forewarned me of the current state of things. I attempted to have someone on staff rectify the situation, but it was to no avail.
by A verified traveler from Flat Rock
Posted 16 May 2024
Nice but prefer a firmer bed.
by A verified traveler
Posted 12 Apr 2024
Good
by A verified traveler
Posted 7 Apr 2024
There was no sign or information that there is a major renovation ongoing. Half of our floor was under full on construction. Smell of paint and dust were everywhere. In addition there was dirt as if there isn’t cleaning staff available. I took photos for reference and can send. We are very unhappy with this stay and at the minimum should get a credit for the money we have spent.
Comment from Hotel Management
7 Apr 2024 by TB, Hotel Management
Thank you for your review of the property. I am sorry you were unhappy with the renovation taking place. However, they are posted all websites when reservations are made. We hope you will come see the wonderful changes that we are making once the renovation is complete.
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 24 Mar 2024
Breakfast was cold, even at opening.
by A verified traveler from poughkeepsie
Posted 17 Mar 2024
Good place to stay. Currently under construction but room was still clean. Only problem is room phone was not connected. Phone cord broken so couldn’t call front desk from room unless I used my personal phone.
by A verified traveler
Posted 11 Mar 2024
by A verified traveler
Great Stay
Posted 18 Feb 2024 on HotelsMy three night was great. The bed is sooo comfortable, slept like my bed at home.
by A verified traveler
Posted 16 Feb 2024
Noise from workers at 7:00 am was not appreciated
