Ratings based on 967 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The staff was extremely friendly. Parking was so convenient to room.
by A verified traveler
Posted 23 Nov 2024
Good
by A verified traveler
Posted 22 Nov 2024
The gentleman at our check-in was easily friendly and helpful with the few questions we had about the local area.
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Peyton, thank you for staying with us at Hampton Inn Charlotte-Uptown. We’re delighted to hear our team member made your check-in experience pleasant and provided helpful information about the area. It's also wonderful that you enjoyed our newly renovated hotel and rooms. We look forward to hosting you again soon!
by A verified traveler
Posted 21 Nov 2024
Great location
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Matthew, thank you for staying with us at Hampton Inn Charlotte-Uptown. We are thrilled to hear you enjoyed our great location and our newly renovated hotel and rooms. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 21 Nov 2024
This was my first time traveling alone. Checking in and checking out was easy. I hate that I don’t remember the gentleman’s name that checked me and out. Very friendly and professional. He made me feel welcome. Very helpful. Everyone that I encountered was helpful and friendly. I will definitely be using this hotel when I return. My son moved to Charlotte a year ago. So I will be returning soon. Thanks again for making this experience easy for me!
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Monique, it’s wonderful to hear you had a great time at Hampton Inn Charlotte-Uptown. The team is thrilled you found the newly renovated hotel and rooms to your liking and that our colleagues made your first solo trip comfortable. We’re excited to welcome you back on your next visit to see your son in Charlotte!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Christopher, thank you for choosing to stay with us at Hampton Inn Charlotte-Uptown. We are thrilled to know you enjoyed your time at our newly renovated hotel. We’re looking forward to welcoming you back soon!
by A verified traveler
Posted 21 Nov 2024
The staff were extremely kind and helpful. The space was clean. Parking was convenient. I would be happy to stay here again on my next trip to Charlotte!
Comment from Hotel Management
23 Nov 2024 by Customer Service, Hotel Management
Megan, thank you for staying with us at Hampton Inn Charlotte-Uptown. We’re thrilled to hear you enjoyed the newly renovated hotel and rooms. Our team members are pleased you found them kind and helpful, and it's great to know you found our parking convenient. We look forward to welcoming you back on your next trip to Charlotte!
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Fei!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn Charlotte-Uptown.
by A verified traveler
Posted 19 Nov 2024
We came in to Worship and Praise with Maverick City Music at the Spectrum which was in walking distance. Staff was above exceptional! Breakfast was amazing and staff was awesome.
Comment from Hotel Management
21 Nov 2024 by Customer Service, Hotel Management
Deborah, we’re delighted you loved your experience at Hampton Inn Charlotte-Uptown. It’s wonderful to hear our newly renovated hotel and rooms added to your stay. Our team members take pride in delivering exceptional service, and we're glad you enjoyed the breakfast. We hope to welcome you back for another fantastic visit!
by A verified traveler
Posted 18 Nov 2024
Maid did not clean my room before checking in. Went to the bathroom and noticed it hadn’t been flushed. It was full and stopped up. Called front desk they brought me a plunger for me to take care of a problem that was left there before I checked in. Not happy. Normally Hampton inn is pretty reliable but this one is below average.
Comment from Hotel Management
20 Nov 2024 by Customer Service, Hotel Management
Stephen, it's concerning to hear your experience did not meet expectations. The issues you described aren’t reflective of the standards we strive for. Although we have recently renovated our hotel, there seems to have been a lapse during your visit. We hope to have the chance to welcome you back soon for a much-improved stay.
