Ratings based on 130 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Clean
Comment from Hotel Management
26 Nov 2024 by Manager, Hotel Management
Hello Roger,We appreciate your feedback on the cleanliness of our hotel. Providing a clean and comfortable environment for our guests is a top priority for us. Your comments will be shared with our housekeeping team to ensure we maintain our high standards. Thank you for choosing to stay with us.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Days Inn by Wyndham Charlotte/Woodlawn Near Carowinds. We are thrilled to hear that you had a positive experience during your time with us. Our team strives to provide exceptional service and comfortable accommodations for all of our guests. We hope to welcome you back for another enjoyable stay in the future. Thank you for choosing Days Inn.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Manager, Hotel Management
Hello Boubakar,We're thrilled to hear you had a wonderful experience at our hotel! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon for another fantastic stay!
by A verified traveler
Posted 11 Nov 2024
I slipped and fell coming into the hotel from the side entrance because they surface was very slick during the rain. I hit my head on the concrete walkaway.
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Roger, We're sorry to hear about your experience. Guest safety is a priority, and we'll review the area for any necessary improvements. Your feedback helps us enhance our facilities for all guests' comfort and safety.
by A verified traveler
Posted 11 Nov 2024
Better than most days inn
Comment from Hotel Management
11 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Our team always strives to provide a comfortable and welcoming experience for all of our guests. We hope to have the opportunity to welcome you back again in the future. Thank you for choosing Days Inn by Wyndham Charlotte/Woodlawn Near Carowinds.
by A verified traveler
Posted 9 Nov 2024
Beautiful rooms
Comment from Hotel Management
9 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Days Inn by Wyndham Charlotte/Woodlawn Near Carowinds. We are delighted to hear that you enjoyed our accommodations and had a pleasant experience with us. Our team strives to provide comfortable rooms and excellent service to all of our guests. We appreciate your feedback and hope to welcome you back again in the future.
by A verified traveler
Posted 6 Nov 2024
Good pleace
Comment from Hotel Management
7 Nov 2024 by Guest Services, Hotel Management
Thank you for taking the time to leave a review of your recent stay at our hotel. We are pleased to hear that you enjoyed your overall experience with us. Our team strives to provide a comfortable stay for all of our guests and we appreciate your feedback. We hope to welcome you back again in the future.
by A verified traveler
Posted 4 Nov 2024
Roaches in the room, smelly.
Difficult to find, the building has no signs and it's behind a restaurant.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Jose, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 4 Nov 2024
My stay at this hotel was disappointing. The staff at the front desk were mostly unfriendly, and the overall vibe was run-down and unwelcoming. It felt like the hotel wasn't particularly interested in having us there, which didn’t create a comfortable atmosphere. They also have a strange policy of not allowing local residents to stay, which was off-putting.
One major issue was the pricing and payment policies. Charging a $100 deposit on a $60 room feels excessive, especially when they don't accept cash for payment, which is inconvenient. While using a card for a deposit is common, I would have appreciated the option to pay in cash for the room itself – one of the benefits of booking in person.
Overall, it seemed like the hotel was more focused on its own convenience rather than considering guest experience. I wouldn’t stay here again, though I’ve had worse experiences in Charlotte hotels.
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Danae, We appreciate your feedback and apologize for any inconvenience you experienced. Our policies are in place to ensure a smooth operation, even though they may not align with everyone's preferences. We encourage all guests, regardless of residency, to contact management directly with any concerns for further assistance with their stay.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Lissette, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
