Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
For an older property it is well kept. Staff extremely nice and professional. Would definitely stay here again.
by A verified traveler
Posted 16 Nov 2024
Staff was professional and friendly.
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Susan,We're thrilled to hear that you found our staff professional and friendly during your stay. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another enjoyable experience.
by A verified traveler
Posted 13 Nov 2024
I choose this hotel because of the amenities. I was very disappointed to learn after my arrival, that they no longer had the hot tub. They said they've shared this with Expedia. Should that be the case, then this site needs to update the info and my disappointment is with Expedia
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello Monica, We appreciate your feedback and apologize for any inconvenience you experienced. We recommend reaching out directly to Expedia regarding any discrepancies in amenities listed. Your input helps us improve, thank you for bringing this to our attention.
by A verified traveler
Posted 10 Nov 2024
Good property
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Ambar,Thank you for your positive feedback on our property. We appreciate your kind words and are thrilled to hear you had a good stay with us. Your satisfaction is our priority, and we hope to welcome you back in the future for another excellent experience.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Laurie,Sorry to hear you didn't have a perfect stay. Please don't hesitate to contact us with any feedback you'd like to share. We hope to welcome you back in the future for a flawless experience.
by A verified traveler
Posted 8 Nov 2024
Very clean, nice staff, as they were accommodating with my disability. The breakfast was good, and that blazing fire pit really makes the stay feel more cozy.
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello Pat,We are delighted to hear that you had a pleasant stay at our hotel. It's wonderful to know that our clean facilities, accommodating staff, delicious breakfast, and cozy fire pit enhanced your experience. We appreciate your positive feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 8 Nov 2024
Quick stay was nice
Comment from Hotel Management
10 Nov 2024 by Manager, Hotel Management
Hello CHRISTINA,We're pleased to hear that your stay was enjoyable. Your feedback is valuable to us as we continue to strive for guest satisfaction. Should you have any further comments or suggestions, please reach out to our management team directly. We look forward to welcoming you back in the future.
by A verified traveler from Port St Lucie
Posted 27 Oct 2024
The hotel has been updated outside and in the lobby however the rooms are very outdated especially the bathrooms. They also do not do daily housekeeping you have to ask the front desk for towels daily or to have your room made up.
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Jeffrey,Thank you for sharing your feedback with us. We appreciate your observations regarding the room and housekeeping services and will ensure your comments are shared with the relevant teams for further consideration and improvement. Our aim is to provide a comfortable stay for all our guests, and we will take your feedback into account for future enhancements.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello Anthony,We are delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back again soon!
by A verified traveler
Posted 20 Oct 2024
It was absolutely a lovely environment and the staff was absolutely wonderful!
Comment from Hotel Management
23 Oct 2024 by Manager, Hotel Management
Hello JacQuanda,We are delighted to hear that you enjoyed the lovely environment and exceptional service from our staff during your stay. Your kind words are truly appreciated and we hope to welcome you back in the future for another wonderful experience.
