Ratings based on 994 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Sheri Z, Hotel Management
Thank you, Rene, for sharing this review about your recent stay. It seems like we did not live up to your expectation and hope to have a future opportunity to better your experience at our hotel.
by A verified traveler
Posted 9 Nov 2024
Convenient location. Needs updating. Mismatched paint used to touch up walls/doors in room.
Comment from Hotel Management
12 Nov 2024 by Sheri Z, Hotel Management
We appreciate your taking the time to comment about your recent stay, Annalee, and will be happy to share this feedback with our leadership team. We are always looking for areas in which can make improvements and hope to see you again on a future visit to our area.
by A verified traveler
Posted 3 Nov 2024
Was cleaning and welcoming
Comment from Hotel Management
4 Nov 2024 by Sheri Z, Hotel Management
Thank you, Terry, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this visit and look forward to seeing you back again soon!
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Sheri Z, Hotel Management
Thank you, Rick, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this visit and hope to see you again soon!
by A verified traveler
Posted 27 Oct 2024
No
Comment from Hotel Management
30 Oct 2024 by Sheri Z, Hotel Management
Thank you, Jeannette, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this visit and hope to see you again soon!
by A verified traveler
Posted 20 Oct 2024
Terrible experience. I reserved a room with two beds, but upon check-in, I was told they had “run out of rooms” and was given a room with a king bed instead. Despite booking a two-bed room, they couldn’t offer accommodation at another property. They then offered a rollaway bed, and when I asked for extra blankets, they claimed the property didn’t have any available. This was the worst stay I’ve ever had at a Marriott, and neither the staff nor the managers were willing to provide a credit or any form of compensation for their mistake.
Comment from Hotel Management
30 Oct 2024 by Sheri Z, Hotel Management
We are so sorry to hear about the disappointments you encountered on this occasion, Jaqueline- and hope to have a future opportunity to better your experience with us.
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Sheri Z, Hotel Management
Thank you, Emmett, for sharing this wonderful review about your recent stay. We are happy to hear that you enjoyed this visit and look forward to seeing you back again soon!
by A verified traveler
Posted 8 Oct 2024
Overall, a great experience. Was disappointed with the housekeeping service. Went an entire day with no service after requesting it. Had to constant go downstairs and get more towels. Everyone was nice and friendly. Hotel was up to date and clean.
Comment from Hotel Management
8 Oct 2024 by Sheri Z, Hotel Management
Thank you for sharing this feedback, Laura. We are happy to hear that overall, you enjoyed your stay; however, are disappointed to hear that we failed to offer the housekeeping service you requested one day. We hope to have the opportunity in the future to serve as your host again.
by A verified traveler
Posted 18 Sep 2024
I think the facility is (carpet) dated but with that said they have done an excellent job with there upgrade to the facility.
Comment from Hotel Management
18 Sep 2024 by Sheri Z, Hotel Management
Thank you, Sherry, for sharing this kind review about our hotel and your recent stay. We appreciate the feedback and look forward to seeing you again soon!
by A verified traveler
Posted 19 Aug 2024
There is nothing in the room - coffee maker, tea pot, or fridge. So you have to buy coffee and it meant you have to wait until the bar is open and you have to leave your room!
There are two glasses for water in the bathroom but they were filthy and they seem to have never been washed.
I paid for breakfast with my booking, but found out that you have to go the bar and order, which means I had to sit and wait instead of a breakfast bar like most hotels have.
Some of the staff were very pleasant and helpful, and some had a bit of an attitude.
For the price and the name, you would expect a lot more decency from this hotel.
Comment from Hotel Management
20 Aug 2024 by Sheri Z, Hotel Management
Dear Hicham, thank you for this feedback. I am sorry to hear that you were not aware that we have a coffee maker (also for tea) and refrigerator located in the cabinet on the side of the tv, opposite the desk; and apologize for the condition of the drinking glasses in your guest bath. I will pass along all of your responses, as we are always looking for areas in which we can make improvements - and hope to have a future opportunity to better your experience with us.
