Best Western Plus Lower South End

2.5 star property
Charlotte hotel in York Road with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Lower South End

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby
Free daily continental breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning
  • Gym
The price is P4,251
P4,899 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Billy Graham Library - 4 min drive - 3.4 km
  • Charlotte Convention Center - 7 min drive - 7.2 km
  • Bank of America Stadium - 7 min drive - 8.1 km
  • SouthPark Mall - 7 min drive - 6.5 km
  • Spectrum Center - 7 min drive - 7.2 km

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Waffle House - ‬8 min walk
  • ‪The Olde Mecklenburg Brewery - ‬15 min walk
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Club Onyx - ‬13 min walk

About this property

Best Western Plus Lower South End

Hotel near Charlotte Convention Center
Take advantage of free continental breakfast, laundry facilities, and a gym at Best Western Plus Lower South End. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
You'll also find perks like:
  • Free self parking, plus extended parking (surcharge)
  • A TV in the lobby, luggage storage, and ATM/banking services
  • Smoke-free premises, a front-desk safe, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 23 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Front desk
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is Best Western Plus Lower South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Lower South End?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Lower South End on Dec 8, 2024 start from P 4,250.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Lower South End?

Self parking is free at this property.

What time is check-in at Best Western Plus Lower South End?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Lower South End?

Check-out is at 11:00 AM.

Where is Best Western Plus Lower South End located?

Located in York Road, this hotel is 1.2 mi (1.9 km) from Tyvola Square and within 3 mi (5 km) of Renaissance Park and York Road Community Park. Charlotte Regional Farmers Market and Billy Graham Library are also within 3 mi (5 km). Woodlawn Station is only a 3-minute walk and Tyvola Station is 22 minutes.

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 312 out of 1053 reviews" "
Rating 8 - Good. 336 out of 1053 reviews" "
Rating 6 - Okay. 209 out of 1053 reviews" "
Rating 4 - Poor. 116 out of 1053 reviews" "
Rating 2 - Terrible. 80 out of 1053 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Quadeera

Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Subramania siva, King of Prussia

Stayed 1 night in Oct 2024

2/10 Terrible

Allysson, Orlando

Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Let’s start at the beginning… I will give high marks to the woman at the front desk. She was friendly and professional. We were given our key and arrived to a room that had unmade beds and a diarrhea filled toilet that didn’t flush. I called the front desk and we were given another room (kudos to front desk lady for handling). We arrived to a much better room, as in the toilet was functional and not full of feces and the beds were made. The next issue I encountered was that it took literally 5 minutes for the water to get hot. I actually started taking my lukewarm shower thinking this was as hot as it was going to get. Upon leaving in the morning, there was a mildew smell in the hallway. Honorable mention: Let me preface that this isn’t really the hotel’s fault, just annoying. The room we were given to replace the diarrhea room was an adjoining room and our neighbors were a family with two children (babies or toddlers) that quite literally cried all night and screamed all morning. I can speak to the thickness of the walls as I felt like I was in the same room as them they were so loud.
Stayed 1 night in Nov 2024

8/10 Good

Kadian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn’t working and we had to take the stairs outside. It was fall so the weather was nippy I didn’t like walking the stairs at all.
Stayed 5 nights in Nov 2024

10/10 Excellent

Srinivas, Marietta

Stayed 2 nights in Oct 2024

4/10 Poor

Mickayla

Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Stayed 1 night in Oct 2024

8/10 Good

Brandi

Liked: Staff & service
Disliked: Property conditions & facilities
Coffee pot shouldn't be in the bathroom
Stayed 1 night in Oct 2024

8/10 Good

Plaza

Liked: Cleanliness, staff & service, property conditions & facilities
feel a little unsafe
Stayed 2 nights in Nov 2024

6/10 Okay

Roodly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

vincent

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Travis

Disliked: Staff & service, amenities
Staff was rude and we had to ask 3 times for a shower curtain
Stayed 1 night in Oct 2024

10/10 Excellent

Dmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

jaylen

Stayed 1 night in Oct 2024

2/10 Terrible

Corey

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend and I stayed here for a concert. The elevator didn't work. The HVAC didn't work in our room. The bathroom outlet didn't work for us to do our hair. We had three employees in our guest room while we were trying to get ready for an event REMOVING the old hvac and installing a new one, so we couldn't even use our room. The alarm went off at 6am waking us up. I called the hotel and asked for some sort of compensation and was told the GM would call me back which never happened. I'm a Best Western Rewards Member and expected better. I don't want a free night but half off of our stay or a call back was expected. I've never had such a bad experience at a hotel.
Stayed 1 night in Oct 2024

8/10 Good

Gaurang

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Excellent service from staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Kayla

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Last minute choice for booking. It served its purpose. However after paying for the entire stay with fees etc they also require an additional $100 hold upon arrival. Check in was a fiasco. I understand they were sold out the night before but we showed up after our scheduled check in time only to be told rooms were not clean or ready. After waiting we were brought to our room (mind you the elevator was out and we were the third floor) and we stood outside the room waiting for house keeping to finish. Once inside upon initial glance it was clean however after getting into bed that night I noticed there were holes in the sheets. Like multiple holes almost looked like a rat had chewed them. Again for one night it served its purpose. The surrounding areas are also sketchy but it still served its purpose. Probably won’t be back to this one if I had other options.
Stayed 1 night in Oct 2024

8/10 Good

Venisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The check in experience was great! The room was very good too. Not the best area. And unfortunately the elevator was not working and we were on the third floor. But overall the property was clean and in good condition.
Stayed 1 night in Oct 2024

8/10 Good

Janelle

Liked: Cleanliness, staff & service
My only issue was that there was ongoing construction and no airport shuttle but it’s was a decent stay. Definitely clean.
Stayed 4 nights in Sep 2024

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just the caves for insects can be seen,but the other experiences are awesome
Stayed 1 night in Oct 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Not sure how safe the area is. We ate at the Burger King right next door. The room was clean and the breakfast was great. The only downsize is the elevator was broken and the tub in our room was plugged. We needed to use a towel to keep the plug open
Stayed 1 night in Oct 2024

8/10 Good

Trevor

Stayed 2 nights in Sep 2024