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The Independence Inn Charlotte/Matthews Hotel

3.0 star property
Experience East Forest's natural beauty while staying fit with access to the hotel's 24-hour gym. Connect with ease using in-room WiFi.

Choose dates to view prices

Photo gallery for The Independence Inn Charlotte/Matthews Hotel

Reception
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry
The current price is P5,026
P5,791 total
includes taxes & fees
Feb 24 - Feb 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

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The price is P5,744
P6,620 total
includes taxes & fees
Feb 24 - Feb 25
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About the neighborhood

Map
2501 Sardis Road N, Charlotte, NC, 28227

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Ovens Auditorium - 10 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cookout - ‬16 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Zaxby's - ‬16 min walk

About this property

The Independence Inn Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at The Independence Inn Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free self parking
  • Express check-out, a 24-hour front desk, and luggage storage
  • A computer station, a banquet hall, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is The Independence Inn Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Independence Inn Charlotte/Matthews Hotel?

As of Feb 18, 2025, prices found for a 1-night stay for 2 adults at The Independence Inn Charlotte/Matthews Hotel on Feb 24, 2025 start from P 5,025.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Independence Inn Charlotte/Matthews Hotel?

Self parking is free at this property.

What time is check-in at The Independence Inn Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Independence Inn Charlotte/Matthews Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Independence Inn Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is 1.7 mi (2.7 km) from McAlpine Creek Greenway and 2.5 mi (4.1 km) from Novant Health Matthews Medical Center. Sportsplex at Matthews and Independence Shopping Center are also within 6 mi (10 km).

The Independence Inn Charlotte/Matthews Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 71 reviews
Rating 8 - Good. 14 out of 71 reviews
Rating 6 - Okay. 9 out of 71 reviews
Rating 4 - Poor. 5 out of 71 reviews
Rating 2 - Terrible. 5 out of 71 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

John, charlotte

Liked: Property conditions & facilities
staff was great
Stayed 1 night in Jan 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not ce rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

haleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service and great breakfast
Stayed 1 night in Feb 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Good free breakfast. Very nice stay. Thank you very much
Stayed 3 nights in Jan 2025

10/10 Excellent

JOHANA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito y limpio
Stayed 1 night in Jan 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service
Staff here were great they really helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and the staff service and attention is very good.
Stayed 1 night in Jan 2025

10/10 Excellent

José

Stayed 1 night in Jan 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chillis next door sucks room was fine
Stayed 1 night in Jan 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2025

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good spot for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

10/10 Excellent

Reina isabel

Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price. Excellent breakfast!
Stayed 1 night in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Stayed 1 night in Nov 2024

10/10 Excellent

Enkelejda

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service very clean! A lot of breakfast! Very friendly front desk! Worthy of the money!
Stayed 8 nights in Nov 2024

10/10 Excellent

Krystal

Nice clean property!!
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveler
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Nice staff but people smoking weed in hallway
Its cheap and in a safe neighborhood. Unfortunately the hotel needs a new carpet, rooms renovated, HVAC needs to be fixed, elevator needs to be fixed and people not smoking near the rooms. I could smell weed inside my room all night.
Stayed 2 nights in Nov 2024

6/10 Okay

Ebonne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2024