Ratings based on 329 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Two day stay and no service on room on second day. They said that they only service rooms every other day, but there was no notification of this. Room service did bring new towels when asked. Breakfast was terrible. $9 for a breakfast sandwich that consisted of a roll and an egg. The sausage that was supposed to included was missing. Never stay at an aloft hotel again
by A verified traveler
Posted 8 Nov 2024
Probably the 5th time I've stayed here. By far the best option for halfway from FL to north central West Virginia.
Comment from Hotel Management
19 Nov 2024 by Aloft Mooresville, Hotel Management
It's great to hear that you've found your go-to spot for your travels! Consistency in quality makes a big difference, and having a reliable place to stop can enhance the journey.
by A verified traveler
Posted 22 Oct 2024
Had to change room because the blinds did not work. and the then the keys got messed up and we had to go back done and get a new set of keys.
Comment from Hotel Management
22 Oct 2024 by Aloft Mooresville, Hotel Management
Dear John,I'm sorry we didn't meet your expectations. We would love the opportunity to host you again and show you this was an isolated incident.
by A verified traveler
Posted 21 Oct 2024
Rooms were clean and property was nice. Great bar and service at the bar.
Comment from Hotel Management
22 Oct 2024 by Aloft Mooresville, Hotel Management
Dear Brooke,We are happy to see that your stay was enjoyable. We hope to see you again should your travels bring you back to Mooresville.
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Aloft Mooresville, Hotel Management
Thank you for sharing your experience. We look forward to seeing you again.
by A verified traveler
Posted 26 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Tara Dowling, Hotel Management
Hey there!Wow, thank you for the fantastic five-star review! We’re thrilled to hear that you had an awesome stay with us. Our team loves bringing that vibrant and fun Aloft vibe to life, and it’s amazing to know we hit the mark for you.If you’re ever in the area again, we can’t wait to welcome you back for more great moments! Safe travels!
by A verified traveler
Posted 10 Sep 2024
Katie the bartender was absolutely amazing! She went above and beyond to make us feel welcomed and plenty of info on the surrounding area since we weren’t familiar with it.
Comment from Hotel Management
19 Sep 2024 by Tara Dowling, Hotel Management
Thank you so much for your fantastic review! We’re thrilled to hear that Katie made your stay extra special. She truly embodies our Aloft spirit by going above and beyond to ensure our guests feel at home. We hope you enjoyed exploring the area, and we can’t wait to welcome you back for more adventures! Safe travels!
by A verified traveler
Posted 6 Sep 2024
Very clean and convenient hotel. Very close to Lake Norman.
Comment from Hotel Management
9 Sep 2024 by Aloft Mooresville, Hotel Management
Dear Jason,Thank you for sharing your experience. Come see us again!
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
29 Aug 2024 by Aloft Mooresville, Hotel Management
Dear Raina,Thank you for sharing your experience. We hope to see you again soon.
by A verified traveler
Posted 24 Aug 2024
The bed was comfy, the room was nice, the shower stayed hot and there's a few convenience options for sale in the lobby
Comment from Hotel Management
25 Aug 2024 by Aloft Mooresville, Hotel Management
Dear Robert,Thank you for sharing your experience. We hope to see you again soon!
