Ratings based on 229 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Andre, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate you choosing us and hope to host you again. Best, Jason Ressman, GM
by A verified traveler
Posted 10 Nov 2024
First and very last time going back power went out for an hour
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Jullian, I'm so sorry for the power outage that occurred during your stay; please be assured this is an extraordinary circumstance. I regret that your comfort was interrupted. We appreciate your feedback and hope we will have the opportunity to host you again. Sincerely, Jason Ressman, GM
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
11 Nov 2024 by GM, Hotel Management
Dear Kara, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Jason Ressman, GM
by A verified traveler from Englewood
Posted 31 Oct 2024
Perfect overall but there is a smell outside the property that reminds me of NYC sewers. Staff were awesome. Good breakfast. Rooms were modern and clean. 5/5 if it was not for the smell.
Comment from Hotel Management
1 Nov 2024 by GM, Hotel Management
Dear David, Thank you for taking the time to share your review with other travelers and us. I'm pleased you felt our rooms, staff, and amenities were all worth five stars. I appreciate your comments regarding the odor you detected outside, and I have taken note of it. That is not typical of this area, and we hope to see you again soon for a flawless stay. Best, Jason Ressman, GM
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
30 Oct 2024 by GM, Hotel Management
Dear briana, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Jason Ressman, GM
by A verified traveler
Posted 20 Oct 2024
Great hotel, staff very accomodating.
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Altaf, We are thrilled to receive your compliments, especially about our exceptional staff. Their dedication to providing top-notch hospitality makes our hotel a delightful place to stay. Your review means a lot to us, and we genuinely look forward to welcoming you back again soon. Best, Jason Ressman, GM
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by GM, Hotel Management
Dear Krissy, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Jason Ressman, GM
by A verified traveler
Posted 12 Oct 2024
Grear
Comment from Hotel Management
13 Oct 2024 by GM, Hotel Management
Dear Cristie, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Jason Ressman, GM
by A verified traveler
Posted 8 Oct 2024
Great place to stay and comfortable rooms
Comment from Hotel Management
9 Oct 2024 by GM, Hotel Management
Dear Cristie, Providing you with exceptionally comfortable accommodations was our pleasure! Thank you for choosing our AC Hotel and taking the time to share this excellent review. We hope to see you back soon. Best, Jason Ressman, GM
by A verified traveler
Posted 5 Oct 2024
The only issue was the bed seemed to be too small
Comment from Hotel Management
6 Oct 2024 by GM, Hotel Management
Dear Dorene, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding the beds. Thank you for your time in reviewing our hotel. Best, Jason Ressman, GM
