Ratings based on 990 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The staff is extremely helpful and professional at all times. My extended stay has been wonderful
Comment from Hotel Management
2 Jan 2025 by Ava, Hotel Management
Thank you for taking the time to complete our survey.
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Ava, Hotel Management
Thank you for taking the time to complete our survey.
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by SAM, Hotel Management
We thank you for your feedback, and hope to welcome you back soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
31 Dec 2024 by SAM, Hotel Management
We are delighted to see that you enjoyed your stay with us, and hope to welcome you back soon!
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by SAM, Hotel Management
We appreciate your feedback, and hope to welcome you back soon. Happy New Year!
by A verified traveler
Posted 28 Dec 2024
Everyone was welcoming and it felt safe
Comment from Hotel Management
29 Dec 2024 by SAM, Hotel Management
We are thrilled to see that you enjoyed your stay with us. We hope to welcome you back soon!
by A verified traveler
Posted 28 Dec 2024
The view from my room was amazing. The staff was very friendly and helpful. The property is in great condition and it’s in a good location.
Comment from Hotel Management
28 Dec 2024 by Rob Cote, Hotel Management
We appreciate the comments & review! Thank you so much!
by A verified traveler
Posted 27 Dec 2024
I absolutely loved it. The location of the hotel is very convenient right in the middle of everything. It was very clean and a lovely hotel. And the staff were very friendly and helpful. I enjoyed my stay!
Comment from Hotel Management
28 Dec 2024 by Rob Cote, Hotel Management
Thank you so much for the review and comments! We appreciate it! Come back again soon!
by A verified traveler
Posted 26 Dec 2024
First of all the address you gave me is not the address of the hotel! There started my nightmare! I called the hotel for the correct address and after 9 minutes on hold , I hung up and call again 4 times, they hung up on me immediately! I went to the hotel, the receptionist acknowledged my calls but she was the only one working and busy! The next morning at 6:00 am I was ready to check out! It took the security guy and somebody from the kitchen 45 minutes to find the receptionist who was obviously sleeping somewhere looking at her face! To make the story worse she had a belligerent, defensive tone telling me and another gentleman who was waiting to check in since 5:30 am that usually people don’t need service so early in the morning!
Since I valet , before I left the room I called for the car! The attendant was not on premises( she was probably sleeping in the same place as the receptionist). When she finally arrived, it took her 30 minutes, my help and the security gentleman help to find the right key for my car and then to find the car in the parking lot!
Needless to say, I wasted one hour and a half trying to get out of this hotel in a very busy travel day of the year!
Would somebody go back to this place???
Comment from Hotel Management
27 Dec 2024 by SAM, Hotel Management
We are terribly sorry for this inconvenience and lack of professionalism, care, and hospitality. Your feedback is certainly below our standard. We will take the appropriate action to ensure this is an isolated incident and repercussions are handled for said agent.
by A verified traveler
Posted 25 Dec 2024
Not worth for money.
Comment from Hotel Management
26 Dec 2024 by Rob Cote, Hotel Management
Thank you for the feedback and we will be sure to share with our leadership team.
