Ratings based on 229 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Deb and Staff, Hotel Management
We are sorry that we did not live up to your expectation. We strive to do our best to provide clean and comfortable rooms. We will continue to work on it.
by A verified traveler from st.thomas
Posted 12 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Deb and Staff, Hotel Management
Thank You LaTonya for reviewing our property!
by A verified traveler
Posted 19 May 2024
Very good for the price! You got the view, though baby mosquitoes are all around. Just make sure, one closes the door right away.
Comment from Hotel Management
21 May 2024 by Deb and Staff, Hotel Management
Thank You Mary for your review. We will try to be more diligent against those pesky mosquito's.
by A verified traveler
Posted 18 May 2024
I liked the friendly staff and the balcony with a nice view of the harbor. Very quiet and peaceful?
Comment from Hotel Management
21 May 2024 by Deb and Staff, Hotel Management
Thank you so much James for taking the time to review our property.We look forward to welcoming you back for your next trip to the island
by A verified traveler from Los Angeles
Posted 19 Apr 2024
I liked the view
It was not really clean
Comment from Hotel Management
28 Apr 2024 by Deb and Staff, Hotel Management
Xavier, It was a pleasure having you and your lovely lady staying with us. We will continue to work harder on the cleanliness.
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Deb and Staff, Hotel Management
Thank you for taking the time to review us, we are working hard to provide you a great experience for your accommodations while visiting our island.
by A verified traveler
Posted 19 Mar 2024 on Hotels
Comment from Hotel Management
28 Apr 2024 by Deb and Staff, Hotel Management
Thank You Edward for taking time to rate our property. We hope to see you again
by A verified traveler
Posted 25 Feb 2024
Nice view
Comment from Hotel Management
10 Mar 2024 by Deb, Hotel Management
Thank You Robert for taking the time to rate our property and happy that you enjoyed the View!
by A verified traveler
Posted 8 Feb 2024
Comment from Hotel Management
28 Apr 2024 by Deb and Staff, Hotel Management
Thank You Luis for your rating of Sunset Gardens. We are working hard to make your stay as pleasant as possible.
by A verified traveler from Arlington Hts.
Posted 8 Feb 2024
The view from the room was beautiful. Unfortunately, we were up the mountain and the only way to restaurants, grocery stores, and areas to walk was to take a taxi, $30 roundtrip. The airport is 5 minutes away, but the cost of the taxi was $30 one way. There is no sidewalk, & the street has hairpin and blind turns, with traffic driving on the left (if youre from the US, you're used to driving on the right). It is very unsafe to attempt walking down to town. I assumed it would be walkable, so it became very expensive to go out at all. Food and groceries are very expensive, much more than in the US. Power outages happen, sometimes for hours at a time, leaving you with no a/c or fan ventilation. The walls in the unit allowed sound to transmit easily, so noise from others was a problem. There are no restaurants or grocery stores nearby, and it is not recommended to drink the tap water as it is from a cistern, so we had to get a taxi to go to the store, to lug water and groceries back to the room. The pool is very small, and not conducive to swimming. There are stray cats, dogs and chickens everywhere, as well as rats in the garbage area. We will not go back. The staff were as helpful as they could be, but this is no place for a vacation.
Comment from Hotel Management
10 Mar 2024 by Deb, Hotel Management
We are a guesthouse nestled in the mountain, We do encourage our guests to rent a car to get the most the Island has to offer. It is indeed expensive on the island, most of our guests opt for the ability to cook for themselves for basic needs leaving them the opportunity to Dine out for their Dinner on the Island. We did have a stray dog follow guests back, and has been taken in by the shelter. We are sorry that we did not meet your expectations on the island and will strive to do better.
