Ratings based on 289 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
wasnt worth the cost of the room
Comment from Hotel Management
31 Oct 2024 by Elizabeth, Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. We are in a resort town and our rates reflect that, we usually have the best rates in town. Hope you enjoyed your time in Charlevoix.
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
5 Oct 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Glad you enjoyed your stay
by A verified traveler
Posted 29 Sep 2024
The room was clean and the beds were comfortable. The room and bathroom are in desperate need of remodeling.
Comment from Hotel Management
30 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. We are one of few Mom and Pop Motel still around. We continue to do updates Glad you enjoyed your stay
by A verified traveler
Posted 28 Sep 2024
Bathroom very clean. Fridge. Dog friendly. Responsive. Lots of pillows. Comfy beds.
Disliked carpet cleanliness. Hole in front door.
Comment from Hotel Management
30 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. We had that carpet cleaned after your stay and will get that damage to the interior door repaired right away. Glad you enjoyed your time in Charlevoix
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Glad you enjoyed your stay !
by A verified traveler
Posted 25 Sep 2024
Close to the dock
Comment from Hotel Management
26 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Hope you enjoyed your time in Charlevoix
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Please let us know what we could have done better to make your stay more enjoyable Hope you enjoyed your time in Charlevoix
by A verified traveler
Posted 7 Sep 2024
Not bad. Price was right.
Comment from Hotel Management
8 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Hope you enjoyed your time in Charlevoix
by A verified traveler from East Lansing
Posted 1 Sep 2024
Although this is basic motel it was clean and staff were very friendly. I would stay again.
Comment from Hotel Management
5 Sep 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Glad you enjoyed your stay
by A verified traveler
Posted 26 Aug 2024
I liked the location, was close to where we were going for a class reunion. Area was close to downtown which made it nice to walk to water and draw bridge. Even just updating the shower head would be a big help.
Comment from Hotel Management
26 Aug 2024 by Elizabeth , Hotel Management
Thank you for your review. We strive to keep our rooms clean and comfortable for our guests while providing excellent customer service. Glad you enjoyed your stay
