Ratings based on 191 Verified Reviews

4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Narrabri

This traveler left a rating score only Posted 22 Nov 2024
2 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
14 Aug 2024 by Louise, Hotel Management
Hi NevilleI am sorry we couldnt accommodate your early check at 11.30 but sometimes things just dont work out. I hope you enjoyed Charleville
4 out of 5
by A verified traveler

Posted 6 Aug 2024 on Wotif
Old building, awkward stairs access and stair lighting at night not working Room aircon didn’t work on cold nights but the room had a fan heater though The room was modern and clean
Comment from Hotel Management
6 Aug 2024 by Louise, Hotel Management
Thank you for choosing to stay with us, i wish you had called us re the aircon because it is working but you need to have the plastic tag in the wall fitting for it to go. We will certainly look into the lighting
4 out of 5
by A verified traveler

Posted 22 Jul 2024 on Hotels
Ok for an overnight stop.
Comment from Hotel Management
22 Jul 2024 by Louise, Hotel Management
THANK YOU FOR CHOOSING T STAY WITH US
4 out of 5
by A verified traveler

Posted 17 Jul 2024
Comment from Hotel Management
7 Aug 2024 by Louise, Hotel Management
Thank you for choosing to stay with us
5 out of 5
by A verified traveler

Posted 8 Jun 2024 on Wotif
Comment from Hotel Management
10 Jun 2024 by Louise, Hotel Management
Thank you for choosing to book with us
5 out of 5
by A verified traveler

Posted 30 May 2024 on Wotif
Very comfortable
Comment from Hotel Management
30 May 2024 by Louise, Hotel Management
Thank you for choosing to stay with us
5 out of 5
by A verified traveler

Posted 10 Apr 2024
Comment from Hotel Management
30 May 2024 by Louise, Hotel Management
Thank you for choosing to stay with us
5 out of 5
by A verified traveler

Posted 24 Mar 2024 on Lastminute
Enjoy my stays, nice comfy bed, clean facilities, convenient location to shopping and restaurants/pubs and cafes. Friendly & professional staff. Returning Guest
Comment from Hotel Management
24 Mar 2024 by Louise, Hotel Management
We look forward to seeing you next time you are in town
2 out of 5
by A verified traveler

Posted 29 Feb 2024 on Wotif
Managers were rude. Locked the laundry at 6pm while washing was going. Wouldn’t open it. Said they were doing me a favour opening the laundry at 7am early for me.
Comment from Hotel Management
1 Mar 2024 by Louise, Hotel Management
Laundry opening times were made clear on the info sheet you received before arrival and in your room on arrival. Maybe if you had come and asked could we extend those hours for you we would have been happy to oblige.