Ratings based on 974 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by HotelMgmt, Hotel Management
Emily, thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
by A verified traveler from Pointe-Claire
Posted 19 Nov 2024
I liked everything but it would be a good idea to have water available to drink at the lobby. After long walks when not ready to go to your room yet. Thank you
by A verified traveler
Posted 15 Nov 2024
Great location for many attractions.
Comment from Hotel Management
19 Nov 2024 by Hotelmgmt, Hotel Management
We’re glad to hear that you found Residence Inn by Marriott Boston Harbor on Tudor Wharf to be an ideal location for exploring Boston's attractions. Our convenient spot truly makes it easy to experience everything the city has to offer. We hope to have the opportunity to welcome you back for another enjoyable stay in the future, Michael!
by A verified traveler
Posted 14 Nov 2024
Did not like the front desk staff. I dealt with 3 or 4 front desk members and they all had attitude towards me. I had simple questions like specific charges to my room, my key card getting de-magnetized. Even the valet guy did not greet nor acknowledge me. The cleaning ladies were fantastic and the buffet guys too.
Comment from Hotel Management
19 Nov 2024 by Hotelmgmt, Hotel Management
We sincerely apologize for the experience you had with members of our team. It is disheartening to hear that the interactions were less than welcoming, especially as we strive to provide attentive and courteous service to all of our guests. On a positive note, we are pleased to hear that our housekeeping team and breakfast staff provided a fantastic experience. Your feedback is incredibly valuable, and we will address these issues internally to ensure a more consistent and positive experience for all guests in the future. We hope you might consider giving us another chance to provide the warm hospitality you deserve.
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotelmgmt, Hotel Management
Thank you for choosing our property and rating your stay, Oliver. It is our hope you will give us another chance to welcome you, as we wish to change your impression of us!
by A verified traveler
Posted 8 Nov 2024
Great location and property. I had several requests - I left my toothbrush at home; I needed a band aid; we needed an extra blanket. All requests were met without any challenges! Such a great experience and stay we had!
Comment from Hotel Management
12 Nov 2024 by Hotelmgmt, Hotel Management
We are delighted to hear that your stay at Residence Inn by Marriott Boston Harbor on Tudor Wharf was such a positive experience! It’s fantastic to know that our team was able to promptly meet all your requests, making your visit more comfortable. We’re glad that our convenient location and property added to your stay, and we look forward to welcoming you back for another great visit in the future!
by A verified traveler
Posted 5 Nov 2024
Great location, great staff. Highly recommend.
Comment from Hotel Management
9 Nov 2024 by Hotelmgmt, Hotel Management
Jose, thank you for complimenting our location and team! We're so glad you enjoyed your stay at the Residence Inn by Marriott Boston Harbor on Tudor Wharf. Please hurry back soon!
by A verified traveler
Posted 29 Oct 2024
The hotel exceeded my expectations. It was cleaner and more up to date than I expected. Breakfast was better than other places I have stayed. The staff was always so helpful and accommodating. They always had a warm fire in the lobby. We really enjoyed eating at The Tavern which is within walking distance. This hotel has a view of boats and the harbor and it is a quiet and peaceful location.
Comment from Hotel Management
31 Oct 2024 by Hotelmgmt, Hotel Management
We are thrilled to hear that Residence Inn by Marriott Boston Harbor on Tudor Wharf exceeded your expectations! It is wonderful to know that the cleanliness, modern updates, and breakfast quality made your stay even better. We’re also delighted that our helpful staff, cozy lobby with a warm fire, and the scenic harbor views created a relaxing atmosphere for you. It’s fantastic that you enjoyed dining at The Tavern nearby. We look forward to welcoming you back for another peaceful and memorable stay in Boston.
by A verified traveler
Posted 27 Oct 2024
Love it all
Comment from Hotel Management
31 Oct 2024 by Hotelmgmt, Hotel Management
We are delighted to hear that you loved everything about your stay at Residence Inn by Marriott Boston Harbor on Tudor Wharf! It means so much to us that your experience was so positive. We look forward to welcoming you back for another wonderful visit!
by A verified traveler
Posted 19 Oct 2024
The staff was very professional, accommodating, and helpful. Lisa, in particular, went above and beyond!
Comment from Hotel Management
22 Oct 2024 by HotelMgmt, Hotel Management
We are delighted to hear that the professionalism and helpfulness of our team at Residence Inn by Marriott Boston Harbor on Tudor Wharf made your stay enjoyable. It is wonderful to know that Lisa went above and beyond to make your visit special. Our staff is always here to provide the best experience possible, and we look forward to welcoming you back for another fantastic stay!
