Ratings based on 759 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Great
by A verified traveler from Clearwater
Posted 29 Oct 2024
Great amenities. Nice, clean room. Close to everything in Charleston.
Comment from Hotel Management
29 Oct 2024 by The Ryder Hotel Team, Hotel Management
Hello! Thank you for staying with us and for taking the time to leave this review! It is so great to see that you were able to enjoy our prime location and all of the amenities we have to offer. We would love to have you as a guest with us again in the future should come back to the downtown Charleston area.
by A verified traveler from nixa
Posted 24 Oct 2024
We had a nice stay. Did not realize there was a $35 fee daily for amenities I guess we should have used those amenities more. They need to hand out little cards saying that you get $10 off of breakfast because we did forget when you come in Traveling and they rattle off a bunch of stuff we did not remember the $10 breakfast per room so we wasted that $30. $50 day parking.
Nice pool to relax by, coffee shop. $8 muffin. I guess it is Charleston though everything is probably a little bit overpriced.
Comment from Hotel Management
26 Oct 2024 by Ryder Front Desk Team, Hotel Management
Lolisa, thank you for your feedback! We're pleased you enjoyed the pool, coffee shop, and the overall experience. We understand that the daily amenity fee can be unexpected for some guests, as well as remembering all the benefits at check-in. Your suggestion about a reminder card for the breakfast credit is very helpful. The Charleston’s area can indeed have elevated prices, and we aim to make the added amenities worth the stay. If you have any other suggestions, please feel free to share. We’d love to welcome you back!
by A verified traveler
Posted 23 Oct 2024
Very nice stay. We enjoyed everything this hotel had to offer. Only one issue with noise because our room was facing the courtyard. The bar was playing music that was very audible when trying to sleep.
Comment from Hotel Management
26 Oct 2024 by Ryder Front Desk Team, Hotel Management
Jessica, thank you for taking the time to leave this review! We also appreciate that you chose to stay with us here at The Ryder. We are saddened to hear that the noise disturbed your stay. In the event that we have the opportunity to have you as a guest again in the future, we can help out by selecting a better room for your stay. We hope you enjoyed Charleston!
by A verified traveler
Posted 22 Oct 2024
The staff was beyond spectacular.. so nice to be honest I travel a lot and everyone in this hotel was great from the valet to front desk to coffee shop to bar /restaurant .. great place and hope to come back again
Comment from Hotel Management
26 Oct 2024 by Ryder Front Desk Team, Hotel Management
Jean, what a review! Thank you so much for taking the time to not only be our guest but also for submitting this review. It really is so great to hear that we were able to earn your 5/5 rating. We, too, sure hope to have you as a guest again in the future, should you decide to visit the downtown Charleston area! Thank you for choosing The Ryder.
by A verified traveler
Posted 21 Oct 2024
Great stay! Close to everything!
Comment from Hotel Management
24 Oct 2024 by Ryder Front Desk Team, Hotel Management
Brooke, thank you for staying with us and for taking the time to leave this review! It is so great to see that you, too, enjoy our prime location. We would love to have you as a guest with us again in the future should come back to the downtown Charleston area.
by A verified traveler
Posted 18 Oct 2024
Very walkable town, great food options and a nice manager at hotel
Comment from Hotel Management
19 Oct 2024 by Ryder Front Desk Team, Hotel Management
George, thank you for taking the time to leave this great review! We love to see that your stay was worthy of a 5/5 rating, what an honor! It's great to see that you enjoyed our prime location, staff, and food options. We would love to have you as a guest in the future, should you visit the downtown Charleston area again.
by A verified traveler
Posted 18 Oct 2024
Lovely hotel
Comment from Hotel Management
19 Oct 2024 by Ryder Front Desk Team, Hotel Management
Kathleen, thank you for taking the time to leave us a review! It makes us happy to see that your stay was worthy of a 5/5 rating and that you thought our hotel was lovely! We would love to have you as a guest in the future should you visit downtown Charleston again.
by A verified traveler
Posted 12 Oct 2024
Excellent location close to major tourist sites and restaurants
Comment from Hotel Management
15 Oct 2024 by Ryder Front Desk Team, Hotel Management
Stephen, thank you for taking the time to leave us this review! We are glad that you enjoyed our location! We, too, think we're in a prime location. We would love to have you as a guest of ours again in the future, should you visit the downtown Charleston area.
by A verified traveler
Posted 10 Oct 2024
The Ryder is a fantastic hotel! The location is perfect - walkable to many things in Charleston. The staff is friendly and welcoming, the sitting area off the pool is serene, the pool is such a wonderful place to relax and have a cocktail or breakfast, the food is delicious, and the rooms are comfortable. One unique feature is the shop where bikes, coolers, cameras, etc are for guest use! Definitely aplace to stay in Charleston and we will be back!
Comment from Hotel Management
11 Oct 2024 by Ryder Front Desk Team, Hotel Management
Peg, what a great review! Thank you so much for taking the time to post this. It really is an honor to see that your stay was not only a great one, but one that was worthy of a 5/5 rating! Isn't the pool great!? We love to see that you, too, enjoyed it. We will share your great review with our food and beverage team, we're confident that this will make their day. Thank you so much for choosing to stay with us here at The Ryder! We would love to have you as a guest again in the future during your next downtown Charleston visit.
