Ratings based on 966 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
There was no elevator to the second floor and it was difficult for my elderly parents to climb the stairs. Other than that no issues. Rooms were very spacious and clean, staff were very friendly, other than outside noise a nice stay.
by A verified traveler
Posted 19 Dec 2024
by A verified traveler from North Chesterfield
Posted 14 Dec 2024
Very clean and comfortable, we really like to be in this hotel.
by A verified traveler
Posted 11 Dec 2024
I am big on walkability and downtown Charleston is "hipster"!
by A verified traveler
Posted 11 Dec 2024
Everyone was very friendly.
by A verified traveler
Posted 8 Dec 2024
by A verified traveler
Posted 5 Dec 2024
This is one of the clearest hotels ever and the people at the front desk ….this is a great hotel
by A verified traveler
Posted 27 Nov 2024
Affordable, accessible, and comfortable.
Comment from Hotel Management
4 Dec 2024 by Michael, Hotel Management
Dear Fielding,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,
by A verified traveler
Posted 27 Nov 2024
Pets are allowed but there’s a charge for them. The motel total charge is reasonable even with pet fee.
Comment from Hotel Management
4 Dec 2024 by Michael, Hotel Management
Dear Kathryn,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,
by A verified traveler
Posted 24 Nov 2024
No elevator. Noisy like most hotels.
Comment from Hotel Management
25 Nov 2024 by Michael, Hotel Management
Dear Preston,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Sincerely,
