Quality Inn & Suites

2.5 star property
Start your day off right with breakfast before tackling meetings at this convenient hotel.

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Iron/ironing board, Internet, bed sheets
Outdoor pool
Lobby
Front of property - evening/night
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Private bathroom
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
1010 Washington Street E, Charleston, WV, 25301

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 9 min walk
  • Charleston Coliseum & Convention Center - 14 min walk
  • West Virginia State Capitol Building - 3 min drive
  • University of Charleston - 4 min drive

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites

Hotel near Charleston Coliseum & Convention Center
Quality Inn & Suites provides amenities like a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Meeting rooms, a banquet hall, and luggage storage
  • An elevator, coffee/tea in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed internet. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites?

Check-out is at noon.

Where is Quality Inn & Suites located?

Located in the heart of Charleston, this hotel is within a 15-minute walk of Avampato Discovery Museum and Charleston Coliseum & Convention Center. Clay Center for the Arts and Sciences and Children s Theatre of Charleston are also within 5 minutes. Charleston Station is 11 minutes by foot.

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Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 210 out of 903 reviews
Rating 8 - Good. 244 out of 903 reviews
Rating 6 - Okay. 174 out of 903 reviews
Rating 4 - Poor. 140 out of 903 reviews
Rating 2 - Terrible. 135 out of 903 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

The stay was very nice.
Stayed 2 nights in Feb 2025

8/10 Good

Kristaleigh

Convenient location
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcus

Very clean, very nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Receptionist was very kind and profesional, very nice person and help full all of the time.
Stayed 1 night in Jan 2025

10/10 Excellent

Sonya

The clerks were extremely nice!
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Hotel has made some nice updates
Stayed 2 nights in Jan 2025

8/10 Good

Suzanne

The staff was exceptional! Made our last minute stay relaxing.
Stayed 1 night in Oct 2024

8/10 Good

Vivek

Good stay good location and good price
Stayed 4 nights in Oct 2024

8/10 Good

Lesner

Everything is close
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Convenient location. Clean room
Stayed 1 night in Dec 2024

2/10 Terrible

toni

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking lot layer of ice with no attempt to clear it
Stayed 1 night in Feb 2025

10/10 Excellent

Cory

We were a late check in and everything went perfect.
Stayed 1 night in Nov 2024

8/10 Good

Iwana

I was located close to where I needed to be. No complaints. Everything was satisfactory.
Stayed 1 night in Nov 2024

10/10 Excellent

Les

Amazing place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Lauren

Very close to the outpatient center
Stayed 1 night in Nov 2024

8/10 Good

Meg

My stay at Quality Inn Charleston was very pleasant. My room was clean and quiet and the staff was very prompt and professional in addressing any needs. I would definitely recommend to a friend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Riyan

Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Chandra

Nice place and easy check in
Stayed 1 night in Jul 2024

10/10 Excellent

Rada

The hotel is under a very good management. Everything is in order and thoughtfully organized. Enjoyed our stay very much!
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Viajera
Room was very comfortable, really like it I recommend it
Stayed 1 night in Sep 2024

6/10 Okay

joe

There was a lot of homeless people around hotel and we didn't feel very safe with little kids
Stayed 1 night in Oct 2024

4/10 Poor

holly

Liked: Cleanliness
Disliked: Property conditions & facilities
The people who worked at the hotel were lovely and we had a great breakfast to get us out the door and on the road Unfortunately, there is barely a lobby for a hotel. There are limited door accesses. The parking was very concerning, and the overall condition of the total disrepair.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Hotel was nice. Area was alleys.
Stayed 1 night in Jul 2024

4/10 Poor

Janice

Liked: Cleanliness, amenities, property conditions & facilities
No kleenex and very little toilet paper. The beds were very comfortable, pillows were flat. No phone in room to call the desk. Window had only a sheer covering, so all light from outside illuminated the room. The sink had no stopper to close. Carpet just inside of room had large stains.
Stayed 1 night in Dec 2024