Ratings based on 374 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Needs more parking but stayed here on both ends of our trip and will stay in the future! Everything was great, room, breakfast, location convenience to I 64
Comment from Hotel Management
11 Nov 2024 by Melanie, Hotel Management
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 10 Nov 2024
All staff were interactive, kind and courteous. The woman who oversaw breakfast was phenomenal. She was efficient, kind, and went above and beyond. We observed her assist an elderly gentleman with getting his breakfast and checking in periodically on him. If something ran out she gave guests an estimated time. She moved with purpose which isnt something you see nowadays.
Pool was clean and warm
Rooms were clean and had coffee pods for keurig
We thought having shampoo, conditioner, soap, and lotion available was nice. However I wasnt sure how tamper proof the dispensers were so we did not use them.
4 stars because parking is limited and its not clear where entrances are when you come in from the back parking lot. There are a few doors that you cannot access to come in but you can leave the property from them.
Comment from Hotel Management
11 Nov 2024 by Melanie, Hotel Management
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 10 Nov 2024
Easy in and out hassle free good breakfast
Comment from Hotel Management
11 Nov 2024 by Melanie, Hotel Management
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 8 Nov 2024
Extremely friendly efficient staff Melanie checked us in around 3:15, pleasant and
Quick
Comment from Hotel Management
8 Nov 2024 by Melanie, Hotel Management
Thank you for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 4 Nov 2024
Very Clean and well maintained. Great Staff
Comment from Hotel Management
4 Nov 2024 by Melanie, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 23 Oct 2024
Nice simple design and very clean.
Comment from Hotel Management
4 Nov 2024 by Melanie, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler from germantown
Posted 22 Oct 2024
Road noise is terrible. Walls are paper thin. Can’t recommend.
by A verified traveler
Posted 20 Oct 2024
We will be back. Front desk staff was very friendly and helpful, the room was clean and comfortable, the kids loved the warm indoor pool and the breakfast had tons of great options.
Comment from Hotel Management
21 Oct 2024 by Melanie, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Melanie, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
by A verified traveler
Posted 17 Oct 2024
Blood stain in the grout around tub. Black mold at the outside base of the tub. Not enough coffee in the room compared to the six other hotels this was
The
Most run down
Comment from Hotel Management
21 Oct 2024 by Melanie, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
