Ratings based on 537 Verified Reviews
2.8 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Roaches, lots and lots of roaches. Drain flies and other bugs I couldn`t identify. My room pass card had to be recharged every day even though I paid in advance for a week's stay and no possibility of sleep due to other guests throwing a rager every night. There was no parking close to your room, my car was broken into. All spaces in front were handicapped until one day all the partiers suddenly decided they could park there. The front desk clerk put her boyfriend in the room next to mine and he was up at around 6:00 am. screaming into his phone while sitting in the open doorway of his room, about 10 feet from my bed, asking him to hold it down, he didn`t.
All in all the worst time I have ever spent in a motel. Please read this and decide to stay elsewhere. Roaches, roaches, roaches.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely,General Manager
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Dear Guest,We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention.We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.SincerelyGeneral Manager
by A verified traveler
Posted 4 Nov 2024
This location is simply not the best in the world, but it was OK for the price.
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,General Manager
by A verified traveler
Posted 2 Nov 2024
Super soft bed which is the best reason to stay. Very loud and the smoke detector blinked like a lighthouse. Has to put a heavy object in front of the door because there was a big gap at the bottom.
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Sincerely,
by A verified traveler
Posted 28 Oct 2024
Roaches! This is terrible. I do not want to stay here again, unless the roach problem is taken care of!
Comment from Hotel Management
29 Oct 2024 by General Manager, Hotel Management
Dear Guest,We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention.We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
by A verified traveler
Posted 18 Oct 2024
They were not really much to like about the property The floors were nice. bad location didn’t look well cap like a hotel should look. Spider whips were in the lamps. The headboard was real dusty. The sheets had dirt or something left on them
Comment from Hotel Management
19 Oct 2024 by General Manager, Hotel Management
Dear Guest,We sincerely apologize for your disappointing experience at our property.We also regret that our location and overall appearance did not meet your expectations. Your comments will be shared with our team to ensure we make the necessary improvements.Thank you for bringing these matters to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,General Manager
by A verified traveler
Posted 1 Oct 2024
The propertty around it was run down. The room was clean, updated and nice, but the towels had holes in them.
Comment from Hotel Management
8 Oct 2024 by General Manager, Hotel Management
Dear Guest,We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 30 Sep 2024
The rooms were nice. Renovations being done so some areas messy. Did not feel safe walking dog alone on the property, my son walked with me. Slept well on comfortable beds. The room itself was clean.
Comment from Hotel Management
8 Oct 2024 by General Manager, Hotel Management
Dear Guest,We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services.Looking forward to welcoming you back.Sincerely,General Manager
by A verified traveler
Posted 23 Sep 2024
Enjoyed stay
by A verified traveler
Posted 23 Sep 2024
