Ratings based on 417 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from San Diego
Posted 12 Jan 2025
Property originally a monastery, then medical clinic, and now a hotel. It was huge rooms, like a cave, and very poor lighting. Staff very nice, and helpful. It was never updated to be a hotel, it was designed to be a monastery. Bed mattress very poor. Internet - terrible. Ended up with no hot shower. I would like a refund or credit for bad hotel.
hot shower
Comment from Hotel Management
21 Jan 2025 by Reservaciones, Hotel Management
Good morning Mr. Morrison.An apology for the bad time caused by our facilities and service.Your comments are very important to us, as they help us improve. We will inform the management about this to achieve a perfect holiday.
by A verified traveler
Posted 30 Nov 2024
For the most part it was great, have to remember that it is MEXICO. A bit noisy. Had to turn on the water heater and pull out and plug in the refrigerator but it served its purpose. Clean, spacious, and traditional. I’ve stayed here in the past and would definitely stay here again.
Comment from Hotel Management
6 Dec 2024 by Reservaciones , Hotel Management
Your opinion is important to us, we will inform each corresponding area to improve our service.We look forward to your visit soon.
by A verified traveler from Edmonton
Posted 20 Nov 2024
Rooms were huge, clean and well appointed but dated. Grounds were very well maintained and staff were very helpful. Pool was clean but needs a few tiles replaced. I can imagine in its day it was a beautiful property. For the money it was well worth it.
Comment from Hotel Management
27 Nov 2024 by Reservaciones , Hotel Management
Your experience is very important to us, we will inform each corresponding area to improve our service and provide you with better service.We look forward to your visit soon.
by A verified traveler
Posted 16 Oct 2024
This is a well kept, clean property. Huge rooms. By American standards, although well kept, everything is worn down. Beds are hard, pillows not great. But again, everything is clean. The people are lovely but don’t expect them to speak English. The pool is great, the breakfasts are very good. Very quiet. My 3rd stay here. Convenient location.
Comment from Hotel Management
21 Oct 2024 by Reservaciones , Hotel Management
We apologize for the unpleasant experience this caused during your stay. We will keep you informed in each corresponding area in order to provide the best in our facilities and to be able to offer you a quality service.
by A verified traveler
Posted 15 Oct 2024 on Orbitz
The property is really old, but clean. The breakfast was great ! This property is in desperate need of a major renovation! I would not recommend anyone to stay here. The rooms are dark and ceiling is very low. No a/c!
Comment from Hotel Management
21 Oct 2024 by Reservaciones , Hotel Management
We apologize for the unpleasant experience this caused during your stay. We will keep you informed in each corresponding area in order to provide the best in our facilities and to be able to offer you a quality service.
by A verified traveler
Great place for family or just for fun!!!
Posted 4 Oct 2024 on HotelsComment from Hotel Management
13 Nov 2024 by Reservaciones , Hotel Management
For us your comments are very important. We look forward to your visit soon.
by A verified traveler from Las Cruces
Posted 2 Oct 2024
Este hotel esta en el mero pueblo, entre las casa de los locales y entre vistas magnificas de lo que es la vejetacion y fauna del pueblo Ajijic. En el iterior de apatamento hotel puedes sentir lo que es vivir como si fueras local. Si visitas te advieto el cuarto que nos toco no cuenta ni con calenton ni con aie acondicionado, solo tiene chimenea y ventiladoreportatil.
Comment from Hotel Management
21 Oct 2024 by Reservaciones , Hotel Management
Agradecemos sus comentarios y continuaremos mejorando nuestros servicios para brindarle una experiencia inolvidable. Esperamos su visita.
by A verified traveler
Posted 2 Oct 2024
The gardens the people it was very polite, the rooms it was incredible
Comment from Hotel Management
21 Oct 2024 by Reservaciones , Hotel Management
We appreciate your comments and will continue to improve our services to provide an unforgettable experience. We look forward to your visit.
by A verified traveler
Posted 22 Jul 2024
We enjoyed out stay in Ajijic. We loved the accommodations at Hotel Danza del Sol.
Comment from Hotel Management
24 Jul 2024 by Reservaciones , Hotel Management
For us your opinion is very important, I will share your comments to the corresponding areas. We look forward to your visit soon.
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
8 May 2024 by Reservaciones , Hotel Management
For us your opinion is very important, I will share your comments to the corresponding areas. We look forward to your visit soon.
