Ratings based on 43 Verified Reviews

4.6 out of 5
67% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 24 Jun 2023
Very disappointing hotel. I'm sure at one time the hotel was a great property but it is now in serious need of investment attention and care. The park next to the property has been closed for the last 5 years which is not mentioned or obvious when booking. The staff are not uniformed so hard to tell who is staff and most of them are sat around doing nothing but looking at their mobiles. we waited an eternity for our meal in the restaurant and the 1st night there was a function so unable to order a meal or sit in the restaurant. The same cigarette butt remained on the floor to the entrance of the property for 3 days.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Feb 2022
5 out of 5
Recommended
for Everyone
by A verified traveler

The nicest Pousada in Chapada

Posted 16 Jan 2018 on Orbitz
Pros: Fantastic Staff. Top-notch breakfast with freshly prepared eggs, a warm selection, lots of fresh fruits and home-made gourmet jams and cakes.
Cons: The Standard rooms were for too small for the rates. The owner did address our issue with the bedroom size at no cost. We were very pleased.
Location: 2 blocks from the Bus Station. There are almost hourly buses from Cuiaba to Chapada. Walking distance to the small and charming downtown.
This Hotel/Pousada is a very unique piece of property facing a very green municipal park. The decor and art in the shared areas is pretty amazing. The breakfast was outstanding. The staff was extremely courteous and kind. They were ready to address any requests promptly. Rooms were impeccably clean. Comfortable beds, everything worked very well
5 out of 5
by A verified traveler

Tudo fantástico

Posted 4 Oct 2024 on Hotels
Lugar realmente fantástico, ambiente na frente de um bosque, dentro da cidade mas total natureza. Todos os funcionários fantásticos. Café da manhã espetacular. Eu amei tudo, menos a vista do meu quarto, que não tinha vista
5 out of 5
by A verified traveler

Pousada excelente

Posted 27 Sep 2024 on Hotels
Estadia breve , mas excelente . Funcionários simpáticos e atenciosos . Ambientes agradáveis , bonitos e limpos .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 18 Aug 2024 on Hotels
Bom atendimento, ambiente muito agradável.
5 out of 5
by A verified traveler

Muito bom

Posted 21 Jun 2024 on Hotels
Perfeito
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2024 on Hotels