Ratings based on 156 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Excellent service
by A verified traveler
Posted 12 Aug 2024
Great service
Comment from Hotel Management
13 Aug 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Ms. Lebron, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience.Allow me,
by A verified traveler
An awesome experience at St Regis Beijing
Posted 26 Jul 2024 on HotelsI can confidently say it was the best stay experience I have ever had. From the moment I arrived, I was greeted with exceptional hospitality and professionalism that set the tone for my entire stay.
The service at the St. Regis was impeccable. Every staff member I encountered was courteous, attentive, and went above and beyond to ensure my comfort. The attention to detail was evident in every aspect, from the immaculate room to the personalized touches that made my stay truly special.
The accommodations were luxurious and well-appointed, offering a perfect blend of comfort and elegance. The bed was incredibly comfortable, and the amenities provided were top-notch.
The fitness center was well-equipped, but the equipments were outdated, It would be perfect if they were upgraded to keep up with the luxurious positioning.
In summary, my stay at the Beijing St. Regis Hotel exceeded all my expectations. The exceptional service, luxurious accommodations, and outstanding amenities made it an unforgettable experience.
I highly recommend this hotel to anyone looking for an unparalleled stay in Beijing. Thank you to the entire team for making my visit so memorable.
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Mr. Lee, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 26 Jul 2024
Concierge Neil is a superstar! Booked taxis and offered great travel advice for us.
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Mr. Chappell, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 7 Jul 2024
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Liping, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 6 Jul 2024
1st time staying with St Regis..nice deco and large rooms
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Ying, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Mr. Asin, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 24 Jun 2024
I like the interior decoration and breakfast
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Zhaonan, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler from Los Angeles
Posted 18 Jun 2024
Helpful staff. The location is good, property itself needs some updating.
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Ms. Xu, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
by A verified traveler
Posted 30 May 2024 on Orbitz
Comment from Hotel Management
30 Jul 2024 by The St.Regis Beijing Butler Team, Hotel Management
Dear Mr. Roma, Thank you so much for your kind review. We are delighted that you enjoyed your stay at our hotel so much. We appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience. Allow me,
