Ratings based on 865 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
by A verified traveler
Posted 20 Sep 2024
Very friendly staff
by A verified traveler
Posted 7 Sep 2024
Excellent condition in facilities and room. Very clean and well kept
by A verified traveler
Posted 26 Aug 2024
The property was very clean/well kept! Check-in was terrible. We waited in line for at least 40 min. I paid $169 for a suite that contained a bed and a sofa bed and was given a regular room with just a bed! Our son had to sleep on the floor. Also the elevator was out so we had to walk up and was asked to helo one of the other guests upstairs. He was unwell. Expedia gave the hotel the incorrect reservation info. I want a full refund! Mrs. Crystal V. Spivey-Briggs
by A verified traveler
Posted 26 Aug 2024 on Hotels
Thevroom was clean. The staff was friendly and helpful. I would stay here again.
by A verified traveler
Posted 25 Aug 2024
Rooms had a smoke smelling like marijuana? When complaining to front desk was told no action could be taken & no other guest had complained. No one was even available to check it out. Family visiting for a family death w/children were extremely disappointed
by A verified traveler
Posted 16 Aug 2024
by A verified traveler
Posted 4 Aug 2024
We liked the idea of the balcony of it. We also thought the beds were very comfortable. Everything was clean spotless. The idea of also of having shampoo and conditioner and body wash was a good idea cause I forgot mine.
What we didn't like was the water pressure in the shower. We all took showers not at the same time but we needed them after a long drive from Hagerstown Md due to traffic.
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Posted 29 Jul 2024 on Hotels
