Ratings based on 59 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
Very nice bathrooms and good customer service
Comment from Hotel Management
26 Sep 2024 by Kind regards, The Chania Hotel team, Hotel Management
Dear Sevrina,Thank you for such a nice review! We are happy to know that you enjoyed your stay with us!Looking forward to welcoming you again!
by A verified traveler
Posted 19 Sep 2024
Breakfast was delicious. Beautiful room. It wasn’t a “city view” as advertised though.
Comment from Hotel Management
20 Sep 2024 by Kind regards, The Chania Hotel team, Hotel Management
Dear Ms CavaliereThank you for sharing your experience with us!
by A verified traveler
Posted 10 Sep 2024
This was a fabulous hotel, as promised. Can't wait to return.
Comment from Hotel Management
11 Sep 2024 by Kind regards, The Chania Hotel team, Hotel Management
Dear Steven,thank you for such a great review.We will be more than happy to accomodate you again!
by A verified traveler
Posted 9 Sep 2024
Valet parking and easy access to the old town.
Comment from Hotel Management
10 Sep 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Chris, Thank you for taking the time to leave us a review, we are more than happy to know that you enjoyed your stay. Looking forward to welcoming you again!
by A verified traveler
Posted 6 Sep 2024
Hotel is nice and clean. The people are very welcoming and the service is excellent. The breakfast that’s included is second to none. Don’t go for the pool is small and in the restaurant, kind of a running joke amongst guests. The hotel is the heart Chania and you can easily walk anywhere in the city. We rented a car to explore the waterfalls and beaches and it was worth it. We will definitely stay again.
Comment from Hotel Management
7 Sep 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Sean,Thank you for taking the time to leave us a review. The pool of the hotel is mostly a plunge to enjoy the jacuzzi or relax and enjoy a cocktail. We will be more than happy to welcome you again
by A verified traveler
Posted 25 Aug 2024
It was exceptionally clean and the staff was fantastic
Comment from Hotel Management
26 Aug 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Tyrchara,Thank you for such a lovely review! we are really happy to know that you had a good time during your stay. Looking forward to welcoming you again in the future.
by A verified traveler
Posted 22 Aug 2024
Lovely boutique hotel close to everything. The staff is super helpful and resourceful! Marina from the front desk gave me many restaurants and beach suggestions in Crete to discover. Polite and always smiling all of the staff deserve more than 5 stars! The location makes it so easy to walk to the old port of Chania! The rooms are very clean and well designed. Would recommend to anyone. Thanks Chania Hotel!
Comment from Hotel Management
22 Aug 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Mr. Francois,Thank you for such a honorable review! Our staff is the heart of the hotel and such kind words give us a boost to keep up our hard work! Looking forward to welcoming you again!
by A verified traveler from Great Falls
Posted 19 Aug 2024
We had a wonderful 3 night stay at the Chania hotel. I would definitely stay again. It is in such a fantastic location, walkable to so many shops and restaurants. The staff were always helpful and friendly and the breakfast was amazing. I really appreciated that they give you towels to use if you want to go to the beach. Many other hotels in Greece do not do this. We also enjoyed happy hour at the upstairs pool/bar most afternoons. The Chania Hotel is so quiet and comfortable. It was one of our favorite places we stayed on our trip.
Comment from Hotel Management
22 Aug 2024 by Kind regards, The Chania Hotel team., Hotel Management
Dear Mrs Jennifer,Thank you for taking the time to leave us a review! We are more than happy to know that we met your expectations. Looking forward to accomodate you again in the future!
by A verified traveler
Posted 4 Aug 2024
I enjoyed my stay
Comment from Hotel Management
4 Aug 2024 by Kind regards, The Chania Hotel team., Hotel Management
Thank you so much for choosing our hotel for your accommodation and for taking the time to leave a review.We are looking forward to welcome you again sometime in the future.
by A verified traveler
Posted 3 Aug 2024
Comment from Hotel Management
8 Aug 2024 by Kind regards, The Chania Hotel team., Hotel Management
Τhank you for taking the time to rate your accomodation at The Chania Hotel, it is great that we matched your expectations! It would be great to welcome you again sometime.
