Ratings based on 142 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Perfect stay
Posted 26 Jun 2024 on HotelsMy biggest regret for our trip to Crete was only staying one night at La Maison Ottaman. The room was spacious, beautifully decorated and designed, and incredibly comfortable. The location and size ( only 3 rooms total!) of the hotel meant it was peaceful and quiet while still being minutes from the center of Old Town. The hospitality was impeccable and the breakfast was delicious, with seemingly countless tasty options authentic to Cretan bounty and cuisine. Pragmatically, my favorite feature was the free parking directly behind the building. Without that, parking in Chania can really be a nightmare.
by A verified traveler
Posted 8 Jun 2024
Amazing property, beautiful atmospheric. So quiet and yet within 5/10 minutes walking fabulous restaurant’s and museums/landmarks but what makes this hotel outstanding are the hosts who are so welcoming. We had a wonderful stay and hope to come again Chania is a fantastic place and Andreas and Alexandra are perfect thank you
by A verified traveler
Posted 26 May 2024 on Hotels
by A verified traveler
Posted 24 May 2024
Our stay with Alexandria and Andreas couldn’t have been better. Beautiful hotel, great location, wonderful setting. We will try to return.
by A verified traveler
Posted 14 May 2024 on Hotels
Beautiful, unique decor. Attention to detail. Amazing service
by A verified traveler
Posted 10 May 2024
by A verified traveler
Posted 9 May 2024
Our second stay here and every bit as wonderful as the first time. This boutique hotel is in an excellent location. Close to everything Chania town has to offer but in a quiet side street. The rooms are beautifully furnished in keeping with the Ottoman style. Carved wooden furniture, oil paintings and silver spoons and goblets are just some of the details. But the really stand out thing is the way you are looked after as a guest here. Nothing seems to be too much trouble for Andreas and Alexandra. Alexandra prepares wonderful breakfasts, keeps everything spotlessly clean and tidy and always seems to be looking for ways to make your stay more enjoyable. Andreas, the owner, provides lots of information on the best places to eat and drink and visit while in Chania and is always checking that you have everything you need and want. The welcome here is so warm and genuine that you feel like valued friends not just guests. We will be returning.
by A verified traveler
Posted 12 Mar 2024
This is a unique historic property with large, beautfully furnished rooms in Old Town Chania. The hosts are very gracious and moved quickly to fix a water problem that developed soon after we arrived. The breakfasts are really lovely and are served on unique china and silver dishes. It was wonderful to have a large parking space but it's very tricky to locate and then drive down the very narrow lanes to the end of the road. We stayed during a very chilly period so we weren't able to enjoy the terrace and our room stayed quite chilly. I did appreciate the ability to walk to so many restaurants and the beautiful harbor area nearby. Driving in Chania is harrowing and the roads are very crowded, so being able to walk places became very important.
by A verified traveler
Posted 28 Jan 2024
I really love the Roxanne suite. Bought 2nights in a row because it was so beautiful and quaint. Room was spacious. Customer service was amazing and breakfast was a delight. I really had a warm welcome here!
by A verified traveler
Posted 27 Jan 2024
Beautiful hotel, excellent service
January 2024
It is a wonderful experience to stay in this beautiful hotel. The location is excellent in the charming Chania old town.
Alexandra is very helpful to give us all the information to visit the region. She makes delicious breakfast for us and we are treated as royalties.
The room is beautiful, spacious, comfortable, and uniquely decorated. The attention to details is amazing. One of the best hotels we have ever stayed .
Recommend with the highest level!