Ratings based on 116 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
Room was very clean, staff very accommodating. Terrific location close to beaches and transportation. 15 minutes to Chania by bus. Very safe area with great choice of restaurants with traditional Greek food.
Comment from Hotel Management
19 Oct 2024 by George, Hotel Management
We are happy you had a pleasant stay at Niriis hotel. Our strong points as you mentioned is that we are cheap, close to the beach, clean and helpful staff! Hope to see you again int he future!
by A verified traveler
Posted 5 Oct 2024
The studio apartment was clean and well equipped. There were grocery stores just 2 mins away. Lot of options to eat. Beach was just 5 mins walk away. Very friendly staff and a great place for the price. Definitely would recommend for families.
Comment from Hotel Management
6 Oct 2024 by George, Hotel Management
Niriis hotel is 1 star hotel, but we have 4 strong points matching 5-star hotels. Close to the beach, clean, cheap with friendly staff. The ratio price to the distance from the beach and Chania is one of the best in our wider area. Hope to see you again!
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by George, Hotel Management
Thank you for choosing Niriis hotel! Glad you had a pleasant stay at our hotel and area! Bech is 150m away, we clean, cheap and helpful.
by A verified traveler
Posted 4 Jul 2024
Beach was a step
Away, local bus route 21 was easy to access. The wifi was weak in the rooms. George and his team are phenomenal. We would definitely stay here again.
Comment from Hotel Management
7 Jul 2024 by George-owner of Niriis hotel, Hotel Management
We're so glad you had fun!! thank you very much! Hope to see you again at Niriis hotel!!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
2 May 2024 by Niriis hotel, Hotel Management
THANK you very much!! Hope we see you again!!
by A verified traveler
Posted 20 Jul 2023
The hotel is very clean, the area is nice, you have a bus station to Chania 3 mins away from the hotel. Did not try the nearby restaurants but you have a couple of options from what I’ve seen. The only complaint would be that you need mobile data since the Wi-Fi is very slow, but mobile data has good speed so I didn’t mind.
Comment from Hotel Management
27 Aug 2023 by George , Hotel Management
Everything is close around our hotel. Within 150m there are beaches, mini markets and restaurants. Unfortunately internet in Crete outside the big city centers is slower, especially in the afternoon during the high season (July-August) as every traveller logs in the internet.
by A verified traveler
Posted 26 Aug 2022
If you're booking through Expedia this will be your room. It's the worst room there; staff service room next door, there's an unbalanced washing machine in a niche and Everytime it goes through the spin cycle you'll hear it. Motor for fridge and AC labor loudly. An alarm goes off between 3:30-4:30 both am & pm. Housekeeping is aggressive and will bang (not knocking) on your door - cleaning in their schedule only. The beach toys are outside the door so high traffic area. WiFi out 2 days, 3 nights loud parties til 3am - rabid desk staff. Nauseous that I wasted 1000€ on this place. Transportation arranged by hotel unreliable. Was left at port to figure it out for myself then unreasonably berated by desk staff. When staff demonstrates irrational behavior, I'm not comfortable with staff entering my room bcuz you never know what passive aggressive things they might do to your stuff. Staff says only one bus, actually 4. None convienant for a busy schedule. Taxis unreliable & overcharge. Hotel is in bad location for tourism. If you're just going to let on beach, maybe okay but if you want to tour...not. much better hotel just next door.
Comment from Hotel Management
18 Oct 2022 by George Tsampas owner of Niriis hotel, Hotel Management
This review does not correspond with the reality of Niriis hotel, most things mentioned are lies, and we will explain why. Perhaps the guest had some issues because these comments do not make sense. Unfortunately its the policy of Expedia to put up any reviews, so we cannot delete this one. What do you mean this will be your room? We have 8 different types of room, 2-bed, 3-bed, 4-bed, ground floor, renovated, etc.There is no staff room, perhaps you mean the storage room where we keep the cleaning equipment and its not next to every room. Washing machine was on the other side of hotel than your room, we do not understand how you could hear it because we cannot. What do you mean an alarm goes off? We do not understand. Cleaning is in the morning, if you want to sleep in the morning its not a problem, we did not enter after your request, but then you complained that we did not clean! The cleaner cannot be at your service whenever you want, if you want a better 24/7 cleaning service you could stay in a 4-star hotel. Beach toys are not outside any door. Wifi was working as normal. If someone makes noise, you should tell us, you can call us 24/7, you did not. How can we know when someone makes noise when reception is closed at night? What do you mean rabid staff? You 'wasted 1000 euro for a month at a 2-star hotel, at a 4-star you would pay 4-5000 euro. We booked a taxi for you, the taxi driver was waiting for 2 hours and lost other transfers, and you complain to us? We should complain to you, and we did not charge you for this. He was waiting at the port for you, with a sign with your name? Your US phone was switched off and could not call you. Every reception, cleaning and management staff has keys for all rooms, and thats international for any hotel. What do you mean that you are afraid and not come in? What is the staff irrational behavior that you were not happy? You should have asked to see the manager if there were so many issues that you were not happy, you did not tell us anything until now. There is only one bus going near the hotel, bus 21. Perhaps you did not understand, there are buses every 20 minutes. What do you mean 4 buses? Taxis charge around 10 euro to go to Chania, 4km (3,5 miles) away. Airport is around 40 euro for 25km (20 miles). Hotel is 150m from beach with many facilities around. Why do you say its bad location? If you want to tour, you can rent a car or book a private tour, they pick up around the corner for us. Next door hotel is 3-satr, with breakfast and swimming pool, you cannot compare two different category hotels.
by A verified traveler
Posted 28 Jun 2022
The rooms are really clean and modern. The staff and hotel owners are also really friendly anf helpful which made my stay super enjoyable.
Comment from Hotel Management
28 Jun 2022 by hotel management, Hotel Management
we would like to thank you for your positive review!
It was really nice to meet you and we hope to see you again in the future
by A verified traveler
Posted 24 Jun 2022
Fantastic stay for us overall at Nirris hotel. Clean comfortable rooms at a very affordable price. Great location within walking distance of great food, beaches and shopping. We organized a shuttle with George and despite it being late in the evening he was able to collect us and provide a wealth of knowledge about the area and activities. The staff was friendly and attentive. Overall great value for our stay. Would stay here again if I am ever back in the area.
Comment from Hotel Management
24 Jun 2022 by hotel managment, Hotel Management
We are so happy you enjoyed your staying at Niriis hotel!
We always try our best to make our customers' stay unforgettable!
Thank you so much and we hope to see you again in the future
by A verified traveler
Posted 21 May 2022
Friendly and helpful reception, very clean, good location, only a short walk to the beach. Unfortuntely, thin walls, not ideal for light sleepers. But for more space and privacy you have to pay more, for the rate I paid it was adequate. Definitely recommendable.
Comment from Hotel Management
21 May 2022 by George, Hotel Management
Thank you so much for your kind review! We are very glad when we see that our guests are satisfied with their stay in our hotel. Hope to see you again in the future!