Ratings based on 621 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Sep 2024
We stayed 5 nights in a superior massionette room in the newer part of the hotel. The hotel was generally good. The room was spacious and nice. Our safe was left locked by the previous people and our showers did not drain. One leaked all over the floor. The other kept water in the bottom basin which actually caused the shower door to not open, you were a prisoner in the shower for some time after shower.
The pool areas and beach were nice. The food was all buffet but was pretty good overall. The biggest thing we didn’t like was the all inclusive drink options were absolutely terrible. The wine was not drinkable, really bad, The beer was fine. The cocktails were a short list of 5 or so unless you paid extra. Almost no kid drink options besides pop and a few juice.
Overall it was good. If you’re going there to enjoy some drinks by the pool you may enjoy the pool but you won’t like the drinks.
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to rate us we look forward to welcoming you back!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to rate us. We hope to welcome you back tand wish you well on your future travels!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to rate us. We hope to welcome you back tand wish you well on your future travels!
by A verified traveler
Posted 29 Aug 2024
Stayed for all inclusive family holiday. Initially thought lunch starting at 1pm was a little late for family with small children but we got used to it soon. Good facility and the room pool made a massive difference to us. Beach is in a good walking distance in the summer heat, too.
Comment from Hotel Management
2 Sep 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to rate us. We look forward to welcoming you back and wish you well on your future travels!
by A verified traveler
Posted 27 Jul 2024
A really nice place. We thoroughly enjoyed it. Reasons for a high rating... pools were expansive and warm, and nowhere did we feel cramped. The reasons why not a 5 rating... the food was okay, the hours for the buffet weren't really long enough, in between meals there were no proper options to get food (other than crepes, fruit, ice cream, and small sandwiches) - that sounds like a lot but not really. Also, after 9:30pm, nowhere to eat anything else. Also, didn't like the need to have to pay a surcharge to get the higher all inclusive to get the better drinks etc. There were ants in our condo which after complaining they sent a housekeeper to spray the perimeter. It worked for the most part as we only had a few show up after that. All in all, a good place to stay. We would be okay to stay here again.
Comment from Hotel Management
29 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to review us! We hope to welcome you back and wish you well on your future travels.
by A verified traveler
Posted 22 Jul 2024
Perfect if you are looking for all inclusive options.
The food stands out, with options for all tastes, as well as local cuisine.
Clean and well maintained. Staff were super friendly and helpful.
Comment from Hotel Management
24 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for taking the time to leave us your feedback and all your positive comments. We sincerely look forward to welcoming you back!
by A verified traveler
Posted 20 Jul 2024
Comment from Hotel Management
9 Aug 2024 by Hotel Managment , Hotel Management
Thank you for taking the time to rate us! We hope to welcome you back and wish you well on your future travels!
by A verified traveler
Posted 6 Jul 2024
Comment from Hotel Management
9 Jul 2024 by Hotel Managment , Hotel Management
Hello and thank you for rating us! We hope to welcome you again!
by A verified traveler
Posted 30 Jun 2024
Comment from Hotel Management
22 Jul 2024 by Hotel Managment , Hotel Management
Thank you for rating us. We hope to welcome you back and wish you well on your future travels.
