Ratings based on 85 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Our stay was wonderful. We loved the little pool and easy access to beach and restaurants as well as the on-site parking. Breakfast was tasty and the service was lovely. The only thing I would mention is that our sink was clogged but repaired a few days into our stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 May 2024
4 out of 5
by A verified traveler

Posted 1 May 2024
Rooms were good and smart to use key for electricity, eggs were a little salty and room was not clean when i got back even though i left sign, they did have a usb port overall good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024
5 out of 5
by A verified traveler

Posted 24 Sep 2023
Very nice hotel. We really enjoyed staying here.
Comment from Hotel Management
10 Nov 2023 by Elia Hotels Group, Hotel Management
Dear Elizaveta,We are grateful for your excellent review and very kind words. We are really happy to see that you enjoyed your stay with us and we it will be our pleasure to host you again in the future. Warm greetings from the team.Elia Hotels Group
5 out of 5
by A verified traveler

Posted 16 Aug 2023
We had one issue & it got dealt with right away! Staff are unbelievable!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 8 Jul 2023
We found the Elia on Expedia and all the reviews were excellent, I can honestly say the reality was just as good, if not better. The room was a lovely size, a massive comfortable bed, and a quite frankly brilliant shower. The greatest USP of the Elia is the staff, the lady who organised the breakfasts is really lovely and explained all the various breakfast dishes to us, lovely freshly squeezed orange juice and a spotless breakfast room. The reception staff helped us find great places to visit, where to find the bus the Chania and local places to eat. They are all a tremendous asset to the hotel.
4 out of 5
by A verified traveler from Mount Kisco

Posted 4 Jun 2022
Breakfast was very good they had many options, the staff was very helpful and nice. Walking distance to restaurants and view of the water. The reason I gave some 4 stars is because the room was on the small side and they didn’t have an iron.
5 out of 5
by A verified traveler

Posted 1 Jun 2022
Great staff ! Great property