Ratings based on 49 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Comfort
Posted 22 Aug 2020 on HotelsIt's a decent standard five star hotel in China. Location is good.
by A verified traveler
Posted 18 Jan 2020
Beautiful room, but with numerous issues (cracked tub, ripped blinds, stained chair, etc) that were not acceptable for a "5 star" hotel.
Also, front desk staff, while super friendly, seemed to not know much about how the hotel worked. Such as: how to call a cab early in the morning, how to send a post card, or when Yuelu Mountain is open.
by A verified traveler
Posted 14 Sep 2019 on Travelocity
Comment from Hotel Management
17 Sep 2019 by cathy yin, Hotel Management
尊敬的客人，感谢您入住长沙芙蓉国温德姆至尊豪廷大酒店。您的满意是我们一直的追求，有了您的认可我们的团队将不断完善细节致力于为您提供更优质的服务，期待您的再次光临。
by A verified traveler
Posted 3 Jul 2019
The staff are very friendly. Breakfast is excellent!
Comment from Hotel Management
4 Jul 2019 by Guest Service Manager--Jason Shi, Hotel Management
Dear guests, thank you for staying in changsha furong the wyndham grand house at the hotel, more thanks for taking time to share your experience here to more guests.Your satisfaction is always our pursuit, with your recognition of our team will continue to perfect the details is committed to provide you with more high quality service, look forward to your visit again!
by A verified traveler from Detroit
Posted 14 Jun 2019
Very luxurious accommodations. The buffet breakfast is very good, and the staff always greeting with a ready smile. Short distance to Pedestrian Street and subway.
Comment from Hotel Management
19 Jun 2019 by Guest Service Manager--Jason Shi, Hotel Management
Dear guests, thank you for staying in changsha furong the wyndham grand house at the hotel, more thank you for taking time to share your experience here to more guests.Your satisfaction is always our pursuit, with your recognition of our team will continue to perfect the details is committed to provide you with more high quality service, look forward to your visit again!
by A verified traveler from Yyz
Posted 21 Apr 2019
This hotel is very central, it’s near all the main area and taxi ride to most places are less than 15 rmb, 2 USD (ID mall, IFS, walking street...) . It’s a bit walk from the subway, I rmb it’s about 8-10 min walk.
The hotel staff is super friendly and helpful, amenities-their gym is nice with a swimming pool and also massage and spa onsite.
Resturants are great, chinese and international buffet. Hotel guest can enjoy breakfast and dinner buffet at discount. Dinner buffet have at least 4-5 different sections consist of Japanese, Italian, cold seafood bar, locals and Chinese food.... buffet includes red / white wine, beer, coffee, tea and soft drinks!!!! Can’t complaint on a buffet for 160 rmb.
Over all is a very nice hotel for the price and I will go back if I visit ChangSha again!
Comment from Hotel Management
22 Apr 2019 by Guest Service Manager--Cathy Yin, Hotel Management
Dear Valued Guest,
Thank you very much for choosing the Wyndham Grand Plaza Royal Changsha.
We are so pleased to learn about your wonderful experience at our hotel during your trip to Changsha. Our hotel is located in the center of Furong CBD area, It’s accessible location makes it ideal to do business in Changsha, to enjoy the many activities in the area like dining, shopping and museums. And here’s a Tianxin Ge park very nearby hotel to walk around and safe. If you need more city information, you can feel free to contact our Concierge team.
Again, thank you for your kind review. We are look forward to welcoming you back to our hotel again.
Best wishes and regards
by A verified traveler
Nice hotel but a bit noisy
Posted 25 Dec 2018 on HotelsThe hotel building is grand. The rooms are large, clean, and comfortable. The service is excellent with very responsive and attentive staff. The only down side is that the hotel is located at a very busy junction and therefore road noise is very noticeable.
Comment from Hotel Management
29 Jan 2019 by Guest Service Manager--Cathy Yin, Hotel Management
Dear guests, thank you for staying at Windham Supreme Horting Hotel in Furong, Changsha. Your satisfaction is our constant pursuit, with your recognition, our team will continue to improve the details to provide you with better service, hope to have the opportunity to serve you again, as far as possible for you to arrange a relatively quiet high-rise room experience, looking forward to your visit again. And I wish you a happy New Year, smooth work and good health!
Recommended
for Everyoneby A verified traveler from Mackay
Trip to Changsha
Posted 9 Oct 2018
Pros: The room was a king room and had plenty of space with a great bed
This is a lovely western style hotel with large rooms and great facilities that is close to the river and lots of shops. The staff were excellent and English was not a problem.
Recommended
for Everyoneby A verified traveler from USA
Posted 11 Apr 2018
Good location, great staff, clean room, room condition a little bit out-dated, but will definitely recommend to a friend.
Recommended
for Everyoneby A verified traveler from NYC
Excellent hotel in the heart of commercial Changsh
Posted 20 Mar 2018Wonderful staff who go out of their way to provide service. Unfortunately room thermostat difficult to figure out and room was overheated. Had to open window and power off system. Still warmer than necessary.
