Ratings based on 7 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lusaka, Zambia
Posted 4 Oct 2019
NIce, good quoality, price worth and good surrounding.
Comment from Hotel Management
5 Oct 2019 by Ben, Hotel Management
Thank you very much for your recognition of the hotel. I hope that you have had a good holiday at the hotel and look forward to seeing you next time.
by A verified traveler
Posted 24 Jul 2019
The Hotel looks nice, clean and well maintained. What I didn't like is, barely no one speaks English, it was hard to communicate with simple requests. Had some issues while checking out due to staff not being competent on the process. They kept trying to make me pay for things that are already paid for. That confusion made me miss my taxi. Also no coffee in the lobby and cleaning staff ignores "Don't disturb" sign that I had on my door multiple times and they still entered the room each time.
Comment from Hotel Management
25 Jul 2019 by Ben, Hotel Management
Dear guest
Thank you very much for taking the time to share with us your recent stay at Worldhotel Grand Jiaxing Hunan. We are deeply disappointed to hear that our service and staff language skill did not meet your expectation. Please accept our sincere apology for causing you all the frustration and inconvenience. Please rest assured that we have already shared your feedback with the related management team to follow up your concerns and prevent these problems from happening again. Hopefully, we still have an opportunity to offer you well-equipped facilities as well as renewal experience whenever travel brings you back to Changsha. Look forward to seeing you again!
by A verified traveler
Great hotel at a great price!
Posted 2 Jul 2019 on HotelsI enjoyed my stay at the Worldhotel once again. It is the only place to stay west of the river that is really nice. The staff was great and my room was nice and a bargain price. I will stay there again and recommend it to my friends and staff when they go there.
Comment from Hotel Management
5 Jul 2019 by Ben, Hotel Management
Mr.Keith
Thank you very much for your recognition of our hotel, and thank you for your willingness to share your stay experience with your friends. Hope to see you again and have a good mood every day.
by A verified traveler
Clean & convieniet good hotel
Posted 15 Jun 2019 on HotelsClean & convieniet good hotel
Comment from Hotel Management
28 Jun 2019 by Amy Chen, Hotel Management
Dear Guest,
Thank you for choosing Worldhotel Grand Jiaxing Hunan, we would appreciate that you took your valuable time to give us your positive feedback, and we trust that you have had enjoyed your stay in our hotel, we are looking forward you coming back soon, wishing you a great day!
Best Regards
Amy Chen
by A verified traveler
Posted 7 Aug 2019 on Hotels
Comment from Hotel Management
9 Aug 2019 by Amy , Hotel Management
Dear Guest,
Thank you for choosing Worldhotel Grand Jiaxing Hunan, we would appreciate that you took your valuable time to give us your positive feedback, and we trust that you have had enjoyed your stay in our hotel, we are looking forward you coming back soon, wishing you a great day!
Best Regards
Amy Chen
by A verified traveler
Posted 26 Jun 2019 on Hotels
Comment from Hotel Management
28 Jun 2019 by Amy Chen, Hotel Management
Dear Guest,
Thank you for choosing Worldhotel Grand Jiaxing Hunan, we would appreciate that you took your valuable time to give us your positive feedback, and we trust that you have had enjoyed your stay in our hotel, we are looking forward you coming back soon, wishing you a great day!
Best Regards
Amy Chen
by A verified traveler
the best convieniet hotel
Posted 11 Jun 2019 on Hotelsoverall the hotel is good.
Comment from Hotel Management
28 Jun 2019 by Amy Chen, Hotel Management
Dear Guest,
Thank you for choosing Worldhotel Grand Jiaxing Hunan, we would appreciate that you took your valuable time to give us your positive feedback, and we trust that you have had enjoyed your stay in our hotel, we are looking forward you coming back soon, wishing you a great day!
Best Regards
Amy Chen
