Ratings based on 23 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Best stay in Changsha
Posted 28 Dec 2019 on HotelsHad an amazing stay at Niccolo Changsha, everything from the service, ambience, room and other facilities were too notch.
Breakfast held a high quality but not as many options as some bigger hotels might offer.
Comment from Hotel Management
2 Jan 2020 by General Manager Jorgen Christensen, Hotel Management
Dear Linus, Thank you very much for your kindly reply, and it is our great honer to see that you had a good stay with us. We are very grateful for your kind words and rest assured that we will share your feedback with the team. We are glad to see you that you enjoy our breakfast and notice that we provide high quality food, if you have any other special requirements that you can't find on our counter, please let our team members know and we will for sure take good care of you and your friends. Thanks again for choosing us and we area looking forward to seeing you soon in Niccolo Changsha!
by A verified traveler
A very nice experience, again.
Posted 7 Dec 2019 on HotelsThe rooms were, as always, very well appointed and maintained, although the finish of various movable units such as closet and bathroom doors etc., were starting to misalign and therefore hard to close. One complaint I had was the first room assigned to me was west facing, and so the Winter sun and the height of the hotel turned it into a bit of a furnace. This was exacerbated by the fact that the aircon could only be turned to heat ( apparently a government regulation). The second room was much better and I might add the request for a new room was attended to quickly and efficiently.
Comment from Hotel Management
10 Dec 2019 by Jorgen Christensen General Manager, Hotel Management
Dear guest, thank you very much for your kind and honest feedback. We greatly value and appreciate you sharing your kind words and thoughts with us. We are continuously seeking to improve and learn through feedback like yours, and to ensure every guest can get the best staying experience in Changsha city. Christmas is coming soon, and we hope we have the chance to present you a special festival in Changsha by staying with us and have a memorable experience again in Niccolo Changsha!
by A verified traveler from Hong Kong
Posted 27 Aug 2019
Location good nearby mtr & shopping mall, good building
Comment from Hotel Management
4 Sep 2019 by Jorgen Christensen General Manager Niccolo Changsh, Hotel Management
Dear guest，
Thank you very much for your extensive and elaborate reply, and it is our great honer to see that you had a good stay with us. Thank you very much for your kind message and feedback. We are indeed very fortunate that we are located within the large and new Changsha IFS shopping and entertainment complex at the very heart of this amazing and vibrant city. You truly feel like you are in the center of the business and entertainment district at Niccolo Changsha located at the Wuyi Square entertainment, shopping and business district.
We are looking forward to welcome you back at your earliest possible convenience.
by A verified traveler
Posted 9 Jul 2019 on Orbitz
by A verified traveler
Posted 7 Jul 2019
by A verified traveler
Nice place, great Happy Hour
Posted 30 Jun 2019 on HotelsEverything about my stay at the Niccolo was great. The people were helpful and friendly and the rooms were very nice. The only negative is that you need multiple elevator trips to get in and out of the building. I will say the elevators were very fast. The best part of the trip was the happy hour. While not well attended on Friday when I was there I thought the food put our was amazing considering it was free. Overall, a great place to stay.
Comment from Hotel Management
2 Jul 2019 by General Manager - Jorgen Christensen, Hotel Management
Dear Keith,
Thank you very much for your kind feedback and note on your recent stay and experience at Niccolo Changsha. We are thrilled and delighted to see that you truly enjoyed your stay with us. We are indeed a newly opened hotel and we continue to learn and improve our services but we are fortunate to have a fully engaged and passionate team to welcome all visitors to the amazing city of Changsha.
As you may aware, we are located in the center of the city with busy traffic around. In order to make sure our in house guest safety and have a nice and quiet staying experience with us, we have elevators only available for guest room floor. We are glad to see you that enjoy our Happy Hour in Bar 93, may you consider to have a drink when the bar opens after finishing of happy hour and enjoy performance and music there.
We are looking forward to welcome you back at your earliest possible convenience.
Kind regards,
Jorgen Christensen
General Manager
Niccolo Changsha
by A verified traveler
Posted 28 Nov 2018 on Hotels
Comment from Hotel Management
7 Dec 2018 by 行政助理经理 Joanna Liang , Hotel Management
尊敬的客人，您好！感谢您选择长沙尼依格罗酒店。也非常感谢您在百忙之中对酒店给予评价，非常抱歉这次未能让您有个完美的入住体验，在您可以入住期间如有任何需求或者建议，可以随时联系我们宾客服务团队。我们时刻准备着欢迎您的再次光临，期待与您下一次在长沙的完美邂逅
by A verified traveler
Posted 7 Jan 2020 on Hotels
Comment from Hotel Management
24 Feb 2020 by 总经理 Jorgen Christensen, Hotel Management
尊敬的客人，您好！感谢您选择长沙尼依格罗酒店，希望此次的入住能够带给您不一样的高空体验，我们酒店耸立于452米的长沙国际金融中心之巅，与IFS商场紧密连接，周边购物娱乐便利。我们酒店的客房位于86-92层，房间配备意大利Lorenzo洗浴用品，同时选用500织的床上用品，搭配大地色的地毯和沙发和智能蓝牙音箱，打造温暖智能且极具现代化的高空居住场所。 93层的欣厨、悦廊及Bar93搭配452米高的云端美景，更是别有一番韵味。我们时刻期待您的再次光临，开启一段崭新的尼依格罗探索之旅！
by A verified traveler
Posted 6 Jan 2020
很棒 值得推薦 下次一定再預約
Comment from Hotel Management
24 Feb 2020 by 总经理 Jorgen Christensen, Hotel Management
尊敬的客人，您好！
感谢您选择长沙尼依格罗酒店，很高兴能够得到您对酒店的认可。酒店位于长沙市最核心的繁华地段，无论是出游还是商务出行都十分便利。我们也期待再次与您相遇在452米的云端和下一次的完美邂逅！
by A verified traveler
Très belle hôtel bien placé au cœur de là ville
Posted 29 Dec 2019 on Hotelsres belle hôtel très calme dans un centre commercial de luxe.
Personnel très accueillant et attentif, la chambre au 91eme étage avec une vue sur la ville exceptionnelle.
Comment from Hotel Management
8 Jan 2020 by Jorgen Christensen Directeur général, Hotel Management
Bonjour,
Merci d'avoir pris le temps de nous écrire suite à votre séjour au Niccolo Chagnsha
C'est avec grand plaisir que nous recevons vos compliments, aussi, nous ne manquerons pas de partager vos apreciations avec toute notre équipe.
Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréproachable.
Merci encore d'avoir choisi notre hôtel
Dans l'attente de vous accueillir prochainement, nous vous prions de croire, Madame/ Monsieur, en l'expression de nos sentiments. meilleurs
Cordialement
Jorgen Christensen
Directeur général
