Ratings based on 37 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Comment from Hotel Management
28 Oct 2024 by 预订部, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by Candy, Hotel Management
尊敬的客人，感谢您入住长沙顺天凯宾斯基酒店。我们品牌承诺为宾客带去奢华体验，您的满意对我们非常重要，我们也竭力让每一位客人在我们酒店拥有舒心、愉悦的体验。期待您的再次光临。
by A verified traveler from HUNTINGTON
Posted 18 Mar 2024
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Comment from Hotel Management
28 Oct 2024 by 预订部, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 2 Jan 2024
Comment from Hotel Management
24 Mar 2024 by Candy, Hotel Management
Dear guest, Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!
by A verified traveler
Posted 30 Sep 2020 on Hotels
Comment from Hotel Management
13 Oct 2020 by 电子商务经理, Hotel Management
您好，感谢您选择入住长沙顺天凯宾斯基酒店，并花费时间撰写评论。如果您能更清楚地告知入住期间的体验，将有利于酒店更加完美地为您提供服务。期待您的再次光临！
by A verified traveler
Posted 28 Sep 2020 on Hotels
Comment from Hotel Management
13 Oct 2020 by 电子商务经理, Hotel Management
您好，感谢您选择入住长沙顺天凯宾斯基酒店，并花费时间撰写评论。如果您能更清楚地告知入住期间的体验，将有利于酒店更加完美地为您提供服务。期待您的再次光临！
by A verified traveler
Definately suggested to all
Posted 5 Dec 2019 on HotelsGreat place to stay. Will highly recommend.
Comment from Hotel Management
16 Dec 2019 by Annie Guo , Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 5 Jul 2019 on Hotels
Comment from Hotel Management
26 Jul 2019 by ZOEY, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 16 Jun 2019 on Hotels
Very happy with the front desk staff, they are very friendly and helpful
Comment from Hotel Management
26 Jul 2019 by ZOEY, Hotel Management
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
by A verified traveler
Posted 11 Aug 2018 on Hotels
