Ratings based on 198 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Jun 2024
We had a pleasant stay, the staff is super friendly and helpful. The room and the hallway had a bit smell but it is just like anywhere in China the air quality is not great. So can’t really blame on the hotel.
Comment from Hotel Management
27 Jun 2024 by Dickens Li -General Manager , Hotel Management
Dear Guest, Warm greetings from Novotel Shanghai Hongqiao. I was delighted to learn that you enjoyed your stay with us. Thank you for highlighting our staff. We very appreciate for your time and feedback. It is our great honor to host you during your stay here and we would love to welcome you back in the near future. Sincerely,
by A verified traveler
Convenient new Hotel close to Shanghai Hongqiao
Posted 19 Jun 2024 on HotelsConvenient Hotel close to Shanghai Hongqiao International Airport. Room was nice but bed a bit to hard for me.
Comment from Hotel Management
20 Jun 2024 by Sincerely, Dickens Li -General Manager, Hotel Management
Dear Guest, Warm greetings from Novotel Shanghai Hongqiao. It is a pleasure to receive such positive feedback. Thank you for highlighting our location and room. It is our great honor to host you during your stay here and we would love to welcome you back in the near future.
by A verified traveler
Posted 6 Dec 2023
Comment from Hotel Management
13 Dec 2023 by 总经理：李栋 , Hotel Management
尊敬的客人：您好！感谢您入住上海建滔诺富特酒店，希望我们的服务为您带来了一次愉快的入住体验。今后我们会继续努力，将客人的需求放在首位，提供更加优质的服务，以回报您的支持与厚爱。期待能经常在建滔诺富特看到您的身影。
by A verified traveler
Good value and convenient location
Posted 1 Sep 2023 on HotelsComfortable room and good breakfast. Employees were helpful in securing a taxi for quite a long journey which we appreciated. Good value.
by A verified traveler
Posted 17 Jul 2023
Nice hotel I recommend
Comment from Hotel Management
19 Jul 2023 by Dickens Li -General Manager, Hotel Management
Dear Guest, Warm greetings from Novotel Shanghai Hongqiao! I was delighted to learn that you enjoyed your stay with us. Your kind words have been passed to our team, and I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. We are looking forward to seeing you soon! Sincerely,
by A verified traveler
Posted 26 May 2023 on Hotels
Comment from Hotel Management
19 Jul 2023 by Dickens Li -General Manager , Hotel Management
Dear Guest, Warm greetings from Novotel Shanghai Hongqiao! It is a pleasure to receive such positive feedback. It is our great honor to host you during your stay here and we would love to welcome you back in the near future. Sincerely,
by A verified traveler
Posted 16 Apr 2023
Great hotel near airport . Very convenient
Comment from Hotel Management
21 Apr 2023 by Dickens Li -General Manager, Hotel Management
Dear Guest, Warm greetings from Novotel Shanghai Hongqiao! Our hotel is located in the heart of Hongqiao Commerce area. It is within walking distance to Metro Line 2, quickly get to National Exhibition and Convention Center (Shanghai), Shanghai Hongqiao International Airport and Shanghai Hongqiao Railway Station in short time. Thank you for highlighting our location. It is our great honor to host you during your stay here and we would love to welcome you back in the near future. Sincerely,
by A verified traveler
Posted 19 Feb 2023
My family and I stayed at this location for over a month. The staff was extremely kind, professional and helpful. Even though we are not able to speak Chinese they always graciously supported us. I would definitely stay at this location again, and recommend to others.
Comment from Hotel Management
13 Mar 2023 by Dickens Li -General Manager , Hotel Management
Dear Guest, May I begin by thanking you for your feedback and your stay with us. We are happy to learn that you are satisfied with our staff.Your kind words have been passed to our team, and I am sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Thank you again for sharing your experience and we sincerely look forward to your next visit.
by A verified traveler
Cozy stay
Posted 12 Jul 2021 on HotelsEverything is good, except the shower water not strong enough! We drove there, there’s ample parking lots at basement and also electric car charges. Calling taxi is easy too...within 10 minutes the taxi arrived to pick us to town. As our car is outstation car number plate, we are not allowed to drive during 7-20:00.
by A verified traveler
Posted 26 Mar 2021 on Hotels
