Ratings based on 71 Verified Reviews
2.4 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The location is very good. The room is dirty and lack of care
by A verified traveler
Great location, okay hotel overall
Posted 10 Apr 2024 on HotelsThe hotel is in a fantastic area. Easy access to 3 metro (subway) lines, and lots of food options to choose from. This is an ideal spot to be able to go anywhere in Shanghai.
The hotel itself is a little dated but overall functional. The bed was pretty hard, but that is a preference. I was disappointed with the actual functionality of the room. Cabinets couldn’t open correctly in the room and bathroom due to incorrect construction of the furniture. The sliding doors between the room and kitchen area were not functional—would not move. The window would not completely shut, but almost.
The check-in/reception does not speak English. Make sure you are ready for that. I didn’t have too much issue since I have lived in Shanghai before, so was used to figuring things out. But others might not be, especially if they just flew in and are suffering from jet lag.
There is NO gym even though the listing said there is. This was actually an issue for me since I booked this with the intention of using it.
Internet speed was good. No issue with that.
by A verified traveler
Shanghai Horror!
Posted 4 Dec 2023 on HotelsIt was very poor accommodation since using Hotels.Com!
From the moment receptionist gave me wrong Wi-Fi details, to then come 17 floors up and down twice to get someone to help with Wi-Fi when I had a meeting I needed to prepare for!
Then there was no heat, there was air con with remote all in Chinese. So first night froze to death having come from 32 degrees to 5 degrees! The heating should have been put on before client checks in to room!
So again had to wait for someone to set up the heat in air con on second day, even he struggled to get it working for half an hour!
There were insects in the bathroom around sink!
I could not wait to check out!! The money paid for apartment it should have been much better!
by A verified traveler
Rubbish place, to be avoided
Posted 13 Nov 2023 on HotelsRooms full of bugs and falling apart, disgusting
by A verified traveler
Posted 12 Sep 2019
by A verified traveler
Posted 18 Mar 2019 on Hotels
by A verified traveler from New Zealand
not good!
Posted 9 Jan 2018 on WotifGrotty room, bubblegum on walls, broken curtains off the curtain rings, dirty bathroom. Staff made a great effort to be helpful but couldn’t speak any English - had to use google translate to communicate! They did arrange a taxi which arrived on time and the location is close to the green train line which makes transport to the main tourist attractions easy.
Recommended
for Everyoneby A verified traveler
Posted 8 Dec 2017
the hotel is very near to two metro and bus stations in the middle of shanghai beside 3 malls and big hyper market
Comment from Hotel Management
22 Dec 2017 by 回家, Hotel Management
尊敬的客人您好：欢迎您的入住，祝您工作顺利，身体健康。
by A verified traveler from Tan
Very close to town, price we paid $61 too high
Posted 10 Oct 2016
Pros: It's not hotel, is Hostel. Staff are nice!
Cons: Price too high for the hostel compare to real hotel.
Location: Near subway & and shopping mall.
Also Airport.
Room is not clean, furnitures are very old. Bathroom small & smell.
by A verified traveler from U.K.
Convenient location but not nice apartment hotel
Posted 9 Oct 2016
Pros: Location is convenient but difficult to access. Got kitchenware such as fridge, microwave, hob. Can washing clothEs and have area to dry.
Cons: Over priced. Old facility, unfriendly service. Difficult communication.
Location: Tube, food place,
The hotel staff is not very helpful. It will be difficult for ppl with lots of luggage. There is no direct elevator but you need to take an outdoor escalator first for reaching 2F then exchange to elevator. The reception is in 1 of the flat of Skyscrapers. I have to asking around for the exact location. They dun have bellman can help with luggage when I required one when left the hotel. Then I saw bellman with luggage trolley right outside of the enterance. It's rather stressful and dangerous to bring my child running around with all the luggage to access this hotel.
The facility is old. No cookingware is provided as some comments stated though there is hobs. Chair cusshion is completely sink. I can only see half head of my son when he sit there and eating. There is a hole on the door and only a tissue is inserted to block that door viewer peep hole.
Room is left messy though towls will be changed. Guest better do the own bed everyday for a neat looking room for this kind of self catered hotel.
There is no bottle water provided. No slippers but some old plastic ones. The deposit is not been refunded though they promise it will be refunded. Be careful using the method of 'Wechat' to pay deposit. The merchant does not response for refund. Overall, it kept ppl stress and worrying quite a lot during stay and that's not comfortable.
The most shocking experience is unable to reach anybody when check out. No signal of my phone to call the receptionist when in hurry to airport.
