Ratings based on 112 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Nov 2024
I like the swimming pool and the spa sauna offered to all customers who lived in the hotel .
Comment from Hotel Management
20 Nov 2024 by Zoe Yang, Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. We will strive to provide guests with better and upgraded service facilities. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
4 out of 5
by A verified traveler from New York

Posted 22 Oct 2023
Located in city center, surrounded by shopping malls, tons of restaurants, very convenient. The entrance gate is "hidden", not in the main road; facilities a little old.
Comment from Hotel Management
23 Oct 2023 by Zoe Yang, Hotel Management
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
5 out of 5
by A verified traveler from Havertown

Posted 20 Jul 2023 on CheapTickets
Have stayed here many times. Always good
Comment from Hotel Management
24 Jul 2023 by Zoe Yang, Hotel Management
Dear Guest,Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
5 out of 5
by A verified traveler

great hotel for Changchun

Posted 4 Jan 2022 on Hotels
We stayed for 2 nights after 4 nights at a skii trip in Songhua Ski Resort. My youngest son broke his leg skiing, and he had a fresh cast. The hotel was super-accommodating with bedding, and had a complementary wheelchair to use. Breakfast buffet is awesome - one of the best, and I've stayed at all the 5+star major brands in Asia. Location was great for nearby Dongbei food or chinese bbq.
Comment from Hotel Management
7 Jan 2022 by Zoe, Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest.
5 out of 5
by A verified traveler

Good hotel

Posted 22 Oct 2020 on Hotels
The hotel was good but a little bit old compare to the others
Comment from Hotel Management
3 Mar 2021 by COMM, Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. I am glad you enjoyed our services and had a pleasant stay at our hotel. We will strive to provide guests with better and upgraded service facilities. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
2 out of 5
by A verified traveler

Posted 26 Sep 2019 on Orbitz
Smells bad near the elevators and sometimes in the room. Smells of smoke and also (apologies) “toilet”. Toilet in bathroom is too close to shower - nothing to be done about it thought until they decide to renovate again.
5 out of 5
by A verified traveler

A great hotel

Posted 23 Sep 2019 on Hotels
I enjoyed my stay very much. I loved the comfort and peaceful atmosphere of my room #1620. Excellent, friendly staff.
Comment from Hotel Management
21 Oct 2019 by Comm., Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
5 out of 5
by A verified traveler

Posted 21 Sep 2019 on Hotels
Comment from Hotel Management
21 Oct 2019 by Comm., Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
5 out of 5
by A verified traveler

Great for a long business trip!

Posted 5 Jul 2019 on Hotels
I stayed here for two weeks for business. The hotel offered everything I needed for a longterm stay: comfort, cleanliness, and friendly employees (Duke! He was amazing! My phone was accidentally left on the room service table and taken away, and Duke handled it and found it! He helped us out a lot of other ways too. Excellent employee). The hotel isn’t in the best area for playing tourist, but that isn’t the hotel’s fault! It’s in a business area and is perfect for someone traveling for work. 10/10
Comment from Hotel Management
22 Jul 2019 by Comm., Hotel Management
Dear Guest, Thank you for choosing to stay with us during your visit to Changchun. We appreciate that you have taken the time to share your feedback with us. Also, thank you again for your good words, we will continue to do so and delight each guest. We have just completed the renovation on all guestrooms and serviced apartments. The brand-new guestrooms have been installed the most advanced PM2.5 filtration equipment, purifying the indoor air quality. The newly installed air conditioning system enables guests to adjust the indoor temperature to their preference all year round. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations.
5 out of 5
by A verified traveler from Dublin

Posted 17 Apr 2019
Every time I visit Changchun, I won’t even consider to stay other hotels in Changchun. Shangri-La Changchun is the only hotel I prefer. The hotel located in Changchun City Centre. And all Staff are extremely friendly and helpful. Especially Mr ZENG Kaizhao from the reception; Mr LIU Zhizhong from concierge desk; Ms LIU lili at Club Dinning Room. I will definitely recommend this hotel to family, friends and colleagues.
Comment from Hotel Management
10 Jun 2019 by Comm., Hotel Management
Dear guests: Thank you for choosing our hotel. The hotel is located in the center of the city, adjacent to CHARTER shopping center, Wanda plaza, a variety of food, shopping mall close at hand. It is only 3.6 kilometers from the Museum of the Imperial Palace of "Manchukuo". The hotel is 36.5 kilometers away from changchun longjia international airport, 3.7 kilometers away from changchun railway station and high-speed railway station. The subway line 1 around the hotel has been fully opened, and the station distance to people's square is 600 meters, which can make your travel more convenient. We are very honored to provide you with the warm hospitality of shangri-la, welcome you to choose our hotel again, we look forward to your visit again!